Novotel Kolkata - Hotel & Residences arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for sharing your feedback! We are thrilled to know you enjoyed the food and appreciated the lounge club access. Providing good service and a delightful dining experience is what we strive for. We look forward to welcoming you back soon! Warm RegardsTeam Novotel Kolkata Hotel & Residences

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your feedback. We deeply regret the inconvenience you experienced due to the loud music during wedding events. While we strive to create memorable celebrations for our guests, it is equally important to ensure the comfort of all our visitors. our concerns have been noted, and we will review our event management practices to minimize noise disturbances and provide a restful environment for all.We truly appreciate your patience and understanding, and hope you will give us another chance to provide you with a more relaxing and enjoyable stay.Warm RegardsTeam Novotel Kolkata Hotel & Residences

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your kind feedback! We're glad to know you had a pleasant stay at Novotel Kolkata Hotel & Residences. It’s always our aim to provide a comfortable and memorable experience for our guests.We look forward to welcoming you back soon for another enjoyable visit.Warm RegardsArjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your kind words! We're delighted to know you found your stay clean and convenient at Novotel Kolkata Hotel & Residences. Providing a comfortable and seamless experience for our guests is always our priority.We look forward to welcoming you back for another pleasant stay in the near future.Warm RegardsArjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your wonderful 5-star review! I’m delighted to hear that you had an exceptional stay at Novotel Kolkata Hotel & Residences. It’s always a pleasure to know that our guests leave with fond memories and a smile. Our team is committed to delivering the best in hospitality, and your feedback truly motivates us to continue striving for excellence. We look forward to welcoming you back for another memorable experience in the City of Joy!Warm RegardsArjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your feedback and for rating us 4.7. While I’m glad to know that you had an overall positive experience, I understand your concerns about the buffet dinner variety. We continuously strive to offer diverse and high-quality dining options that cater to all our guests' tastes. Your valuable feedback will help us enhance our offerings to better match your expectations.We hope to welcome you back soon to experience our improved spread.Warm RegardsArjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your feedback! We're thrilled to hear that you found our establishment to be clean and friendly, and we sincerely appreciate your recommendation. Maintaining a clean and welcoming environment for our guests is a top priority for us, and we're delighted that our efforts have made a positive impression on you. We look forward to welcoming you back again in the future!Warm RegardsArjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your feedback with us. We deeply regret that your experience at Novotel Kolkata Hotel & Residences did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by cleanliness issues and the presence of bedbugs. We take matters of hygiene and guest comfort very seriously, and rest assured, we are taking immediate steps to address these concerns to ensure they do not recur. Regarding the construction nearby, we understand how disruptive it can be, and we apologize for any inconvenience it caused during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement. We truly appreciate your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm Regards,Arjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your valuable feedback on your recent experience with us. We are pleased to learn that our accommodation appealed to you and our team is thrilled to see your review. It is only through feedback such as yours that we can continue to keep the team motivated and place continued emphasis on working towards enhancing the experience of our guests. Once again thank you for having chosen to stay with us and we look forward to welcoming you back soon to Novotel Kolkata Hotel & Residences. Warm regards, Arjun Kaggallu General Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your valuable feedback on your recent experience with us. We are pleased to learn that our accommodation appealed to you and our team is thrilled to see your review. It is only through feedback such as yours that we can continue to keep the team motivated and place continued emphasis on working towards enhancing the experience of our guests. As a company our purpose is to take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. Once again thank you for having chosen to stay with us and we look forward to welcoming you back soon to Novotel Kolkata Hotel & Residences!Best Regards,Arjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your valuable feedback on your recent experience with us. We are pleased to learn that our accommodation appealed to you and our team is thrilled to see your recommendation. It is only through feedback such as yours that we can continue to keep the team motivated and place continued emphasis on working towards enhancing the experience of our guests. There is nothing more heartening to see our people getting recognised for this exemplary behaviour. Once again thank you for having chosen to stay with us and we look forward to welcoming you back soon to Novotel Kolkata Hotel & Residences. Warm regards Arjun Kaggallu General Manager

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your valuable feedback on your recent experience with us. We are pleased to learn that our accommodation appealed to you and our team is thrilled to see your recommendation. It is only through feedback such as yours that we can continue to keep the team motivated and place continued emphasis on working towards enhancing the experience of our guests. My team and I look forward to welcoming you back soon to Novotel Kolkata Hotel & Residences.Best Regards,Arjun KaggalluGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your valuable feedback on your recent experience with us. We are pleased to learn that our accommodation appealed to you and our team is thrilled to see your recommendation. It is only through feedback such as yours that we can continue to keep the team motivated and place continued emphasis on working towards enhancing the experience of our guests. My team and I look forward to welcoming you back soon to Novotel Kolkata Hotel & Residences. Best Regards, Arjun Kaggallu General Manager

Majoituspaikan vastaus: Dear Valued Guest,Please accept my heartfelt apologies for the unpleasant experience in your recent stay. I agree that apology notes cannot change the inconvenience you faced or erase the memory of your experience. We have taken onboard your observation about trouble during check in will surely work on it to make it smooth and increase the guest satisfaction. As a company our purpose is to take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. My team and I look forward to welcoming you back soon to our hotel. Best Regards,Arjun KaggalluGeneral Manager