Hotel Emirates

The hotel is located in the area where all the attractions are within walking distance. The problem is that the conditions all of the attractions in the city are, in my opinion, not maintained properly at all. Other than that, the hotel staff are very polite and understanding. Although I have arrived very early, like 4 am. in the morning, the front desk opened the door and allowed me to stay in the lobby till dawn. I am very grateful for that.

Good 👍👍👍

Food was not good, the stay was pleasant and and rooms were clean and the staff were helpful and responsive

The hotel was shown nice in picture but not so nice in real. Their Delux room floor is broken, bathroom floor was slippy and maximum chance for potential slip hazard. The water force in bathroom tap was very slow. Restaurent food was not up to the mark. Overall, the stay was not so comfortable as expected and price of rooms are high as compared to the room provided.

lift doens't work had to walk to 4th floor very bad shower and cold water when u charge that much room is q match box size service is also ok ok not worth at all

I am writing to formally about an unauthorized charge during my recent stay at your hotel. Please provide a detailed explanation and arrange for an immediate refund.