Anantara Bophut Koh Samui Resort arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for sharing such a detailed and thoughtful review of your stay with us! We are delighted to hear that you enjoyed our service, from the warm welcome at reception to the attentiveness of our beach and pool team. It’s also wonderful to know that you appreciated the variety of our breakfast selection and had a great experience at the spa—Paula will be so pleased to receive your kind words!We also appreciate your honest feedback regarding the noise levels and room concerns. Your comments are invaluable, and we will certainly look into ways to enhance the soundproofing and address the issues with ventilation and air conditioning.It was a pleasure having you with us, and we hope to welcome you back for an even more seamless and relaxing experience in the future!Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear SL Vong,Thank you very much for your wonderful review about your stay at Anantara Bophut.We are thrilled to hear that you had an enjoyable time with us and that you found the resort to be very good.Already now, the team and I are very much looking forward to welcoming you again in the near future and wish you all the very best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear Guest,Thank you very much for your wonderful review about your recent stay at Anantara Bophut.We are delighted to hear that the sleeping quality with our comfortable beds felt like you were sleeping on clouds. Our team with their attentive service and attention to detail always aims to go above and beyond and we are excited to hear that their dedication was exceptional.We are all very much looking forward to welcoming you again in the near future and wish you all the very best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear Guest,Thank you very much for your lovely feedback! We are delighted to hear that you appreciated the authentic Thai ambiance of our hotel and found our facilities well-maintained. It's great to know that our front desk team could upgrade your room and provide you with warm, enthusiastic service. We’re also glad you enjoyed our famous spa. We look forward to welcoming you back for another wonderful stay in Koh Samui soon and wish you all the very best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Lieber Gast,Herzlichen Dank für dieses wundervolle Feedback zu Ihrem Aufenthalt im Anantara Bophut.Es freut uns ausserordentlich zu lesen, dass Ihnen unsere tolle Lage, die Sauberkeit und das freundliche Personal besonders überzeugen konnten. Gerne werde ich Ihre lobenden Worte mit dem Team teilen um sie auch weiterhin zu motivieren.Wir freuen uns bereits jetzt auf Ihre Rückkehr und wünschen Ihnen bis dahin alles Gute.Liebe GrüsseThomas - General Manager

Majoituspaikan vastaus: Dear Guest,Thank you very much for your wonderful rating about your recent experience at Anantara Bophut. We are delighted to read that our accommodation has provided you with utmost comfort.Already now, the team and I are very much looking forward to welcoming you again in the near future and wish you all the best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear Anatoliy,Thank you very much for your wonderful review about your recent stay at Anantara Bophut.We are thrilled that you would will definitely be coming again and that your holiday with your family has been above and beyond your expectations. We are delighted that everyone like our resort and that you had a wonderful time with us.The team and I are very much looking forward to welcoming you back soon again and wish you all the very best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear John,Thank you very much for your wonderful 5 star review about your recent experience at Anantara Bophut.We are thrilled to hear that you had a great time with us and you found the hotel to be very nice.The team and I are looking forward to welcoming you again soon and wish you all the best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear Guest,Thank you very much for taking the time to share your wonderful review about your recent stay at Anantara Bophut.We are truly delighted to hear that you had a great experience with us and that our swimming pool, the beautiful beach, the delicious food and the excellent cleaning and comfort have been above and beyond your expectations. It is fantastic to read your praise and that you had a very enjoyable time with your family.The team and I are very much looking forward to welcoming you again in the near future and wish you all the very best until then.Warm regardsThomas - General Manager

Majoituspaikan vastaus: Dear Guest User,Warm greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Trip.com.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay.We're delighted to receive such a glowing review rating! and we hope to have the pleasure of welcoming you again very soon. We are incredibly proud of the team here and their capacity to continually impress.We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.Sincerely yours,Pornsaran SrisuteerawongExecutive Assistant Manager

Majoituspaikan vastaus: Dear Khun Tianxingehenren,Warm your greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Trip.com.Your great experience is our first priority, and therefore we value your feedback on the hotel facility, smell in the toilet, the noisy from the AC, and the quality of the mattress. We would like to express sincerest apologized on the situation. I have brought up your comment to our team to discuss and improve in the future.Once again I sincerely apologise for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.I hope that we will have the pleasure of showing you the very best of our hospitality in the future. Sincerely yours,Pornsaran SrisuteerawongExecutive Assistant Manager

Majoituspaikan vastaus: Dear Anonymous User,Warm greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Trip.comReview.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay.We're delighted to receive such a glowing review rating! and we hope to have the pleasure of welcoming you again very soon. We are incredibly proud of the team here and their capacity to continually impress.We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.Sincerely yours,Pornsaran SrisuteerawongExecutive Assistant Manager

Majoituspaikan vastaus: Dear Shuaishuai2013,Warm greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Trip.comReview.It is indeed most concerning to learn that your expectations were not met and that a number of incidents fell below the high standards we strive to maintain. I am sorry you felt certain areas: guest room, the service during breakfast and departure experience were not reach your expectation and rest assure, that we take your feedback serious. We have learned and addressed your feedback in each point to our team to improve our service.I would like to reiterate my personal apologies that you have been left to feel this disappointed of what should have been a more pleasant holiday. I hope we can restore your confidence in our brand and will have another opportunity to create more memorable experiences; if not here than in one of our many other properties.Sincerely yours,Pornsaran SrisuteerawongExecutive Assistant Manager