Vieraskäyttäjä
3. helmikuuta 2025
The hotel was beautiful and in good location for those who like the chaweng area.
However, there was something major that was really disappointing for me when I am going to an hotel in a level like this. The shower was terrible, in a level that I can say that I couldn't really shower. In the beginning there were no hot water and after a little fix there were hot water but in a really low stream that you can't really shower.
I tried to talk with the receptionist 3 times. The first time they said they will fix it and didn't, the second time I called them from my room cold and dirty with the towel and they came to fix buy as I said they didn't really fix it. After that I came to the reception to tell them that it's still not working and that it's disappointing and they said they have nothing to do!! This is not something that I would expect from a hotel like this.
Another weird thing was that when we came to do check out, the receptionist forced us to write 5/5 review in front of her eyes and write the name of some of them in the review and she didn't really ask how was the experience for us. This stress wasn't comfortable for us.
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