Kimpton Kitalay Samui, an IHG Hotel arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re glad to hear that you found most aspects of your stay enjoyable. We appreciate your note about the water temperature and will share it with our team to see how we can enhance the experience further.We hope to have the pleasure of welcoming you back to Kimpton Kitalay Samui for an even more comfortable stay in the future!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the relaxing vibe of our resort and found it perfect for a retreat.We appreciate your note regarding the breakfast options and understand the importance of offering a wider variety of authentic Thai dishes. Your feedback is valuable, and we’ll review our offerings to ensure we provide a more balanced selection to cater to all preferences.We hope to have the pleasure of welcoming you back to Kimpton Kitalay Samui for another rejuvenating stay!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed our spacious swimming pool, the large balcony in your room, and the quality of our restaurant.We appreciate your understanding regarding the staff during peak times and will review this to ensure we maintain a seamless experience for all guests. We hope to have the pleasure of welcoming you back to Kimpton Kitalay Samui for another relaxing stay in the future.Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any disappointment you experienced during your stay, particularly with the room facilities and the service provided by our reception team. Your comments are important to us, and we will take them into account to enhance the overall guest experience.Regarding your reservation, we understand your frustration. However, as your booking was made under a non-refundable condition, we are unable to process a refund for the second night. These terms are clearly outlined at the time of booking to ensure transparency.We take your concerns about service quality seriously and will review this internally to identify areas for improvement. As a member of the IHG family, we are committed to delivering the highest standards and will use your feedback to guide our efforts in this regard.We truly value your feedback and hope you might consider giving us another opportunity in the future to provide you with the excellent experience we strive to deliver to all our guests.Yours sincerely,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Khun Pitipat,Thank you for your review! We’re thrilled to know you had a great stay and enjoyed your time with us. Your feedback means a lot to us, and we look forward to welcoming you back to Kimpton Kitalay Samui for another memorable visit in the future!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear wenqiang,Thank you for sharing your feedback with us. We’re glad to hear that your overall experience was satisfactory, but we would love to learn more about how we could have made your stay truly exceptional.Your insights are important to us, and we’re always looking for ways to improve. We hope to have the opportunity to welcome you back to Kimpton Kitalay Samui for an even better experience in the future.Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Orlie,Thank you for your kind words! We're delighted to hear you enjoyed our service. Providing exceptional hospitality is our top priority, and your feedback motivates us to continue delivering the best experiences.We hope to welcome you back to Kimpton Kitalay Samui for another wonderful stay soon!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest,Thank you for sharing such a detailed and thoughtful review of your stay with us!We're thrilled to know you appreciated the gallery-style design of our hotel and found it both beautiful and comfortable—it's wonderful that our attention to detail resonated with you. The pool access room is indeed perfect for families, offering direct convenience and fun, though we understand the trade-off with privacy and appreciate your perspective.We’re also glad you enjoyed the rich breakfast options, especially the yogurt bowl—it’s a guest favorite! While our location offers tranquility and scenic surroundings, we understand the convenience factor and will share your feedback with the team.Thank you for choosing Kimpton Kitalay Samui, and we hope to welcome you back for another delightful stay!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest,Thank you so much for your glowing review!We’re thrilled to hear that you enjoyed your stay and found our service, reception, and facilities to be of a 5-star standard. Our team takes great pride in providing a warm and ceremonial welcome, as well as a seamless check-in experience, to set the tone for a memorable visit.We’re delighted that these touches left a lasting impression, and we can’t wait to welcome you back for another exceptional stay. Thank you once again for choosing Kimpton Kitalay Samui!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: สวัสดีค่ะ คุณ Tanคิมป์ตัน คีตาเล สมุย ขอขอบคุณที่มาร่วมแชร์ประสบการณ์การเข้าพักกับเรา ทางโรงแรมมีความยินดีเป็นอย่างยิ่งที่ได้ทราบว่าท่านพึงพอใจในบริการของเราทางโรงแรมหวังว่าจะมีโอกาสได้ให้บริการคุณ Tan อีกครั้งในอนาคตค่ะขอบคุณค่ะคิมป์ตัน คีตาเล สมุย

Majoituspaikan vastaus: Dear Irene,Thank you for your wonderful feedback!We’re delighted to hear you enjoyed our beautiful swimming pool and found the environment comfortable and relaxing. It's great to know that you appreciated our friendly team and had a restful sleep on our cozy beds.We’re especially thrilled that our diverse breakfast offerings and festival-inspired special meals added to your experience. Your kind words motivate us to keep creating memorable stays for our guests.We hope to welcome you back to Kimpton Kitalay Samui soon for another fantastic getaway!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience!We’re thrilled to hear that you enjoyed our spacious rooms, complete facilities, and beautiful surroundings. Providing excellent service is our priority, so it’s wonderful to know you felt well taken care of. We hope to welcome you back for another fantastic stay soon!Warm regards,Kimpton Kitalay Samui

Majoituspaikan vastaus: Dear lotudwei,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed the service, cleanliness, and warm hospitality during your stay. It's wonderful to know you felt welcomed and that our team could make your experience comfortable. We hope to welcome you back to Kimpton Kitalay Samui soon for another enjoyable stay!Warm regards,Kimpton Kitalay Samui