155/3 Moo2.Chaweng Beach, Koh Samui, Suratthani, Bo Put, Surat Thani Province, 84320, ThailandNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.1/5
Erittäin hyvä
49 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet4.1
Palvelu4.1
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(49)
Positiiviset arviot(38)
Arvostelut valokuvien/videon kera(18)
Kielteisiä arvosteluja(11)
roggi
Yhdistetty queen-size-vuoteella varustettu huvila
Majoittunut 4. 2024
Pariskunnat
8 arvostelu
4.7/5
Mahtava
Lähetetty 3.5.2024
Perfektes Hotel, fur uns hat alles gepasst, Frühstück gut, Lage gut ins Zentrum (central) 5-10 min.direkter Strandlage, genug Liegen....und vorallen keine alten defekten, Personal super(birmaleute) aber super nett.
Käännä
Vieraskäyttäjä
Huvila, jossa on uima-allasnäkymä, savuton
Majoittunut 3. 2024
Pariskunnat
2 arvostelu
2.5/5
Lähetetty 25.4.2024
Smell from the shower!g
Animals at the rooms
Old Bongalos
My Name is John Ashenden. I believe that Synergy put a deposit on my credit card but did not return the deposit as promised back on my card after checking out. They said it would be refunded. Can you follow up on this please!
Thank you,
John Ashenden
All in all a pleasant stay at synergy. The staff were very kind and helpful even though they couldn’t fix all of our problems we experienced during our stay. The facilities does not quite live up to the standard portrayed in the pictures, the “fitness center” consisted of one bike, a broken cross trainer, a multi purpose machine and a treadmill. All equipment was in very poor condition and the treadmill stopped working and wasn’t fixed. The beds are rock solid, so if you preferre a soft bed this is not a place for you. Also next to a beach club so expect loud music during the day and until around midnight. The porch is big but without furniture just two sun beds
Käännä
Majoituspaikan vastaus: Dear Eric,Thank you for sharing your feedback regarding your recent stay at Synergy. We are glad to hear that you found our staff to be kind and helpful. We also appreciate your constructive comments about the fitness center, bedding, and noise levels. Please know that we are actively working to address these areas to enhance the overall guest experience. We hope to have the opportunity to welcome you again in the future, and provide a more seamless and enjoyable stay.Best regards,Synergy Samui Team
Melanie
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 13.10.2024
Wirklich ein toller Aufenthalt hatten ein Upgrade dazu gebucht da der connecting Bungalow nur durch eine Verbindungstür getrennt ist. Praktisch als Familie aber nicht wenn jemand fremdes daneben ist. Sehr hellhörig. Aber das kann jeder für sich entscheiden. Uns war es das wert für einen alleinstehenden Bungalow der wirklich sehr ruhig und angenehm war einen kleinen Aufpreis zu zahlen. Tolle Lage gleich im Geschehen aber auch schnell wieder in Ruhe im Bungalow oder am Pool bzw. Meer. Top!
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay. It’s great to know that our location provided both convenience and a peaceful retreat.We hope to welcome you back for another memorable stay in the future!Best regards,
shachar
Majoittunut 8. 2024
Perhe
2.0/5
Lähetetty 8.9.2024
Its looking like in pictures
But the hotel renovated 10-15 years ago not hi class at all
Käännä
Majoituspaikan vastaus: Dear Shachar,Thank you for your feedback. We’re glad to hear that the hotel meets your expectations based on the pictures. We appreciate your comments regarding the renovations and class of the hotel and will consider this input as we continue to enhance our facilities.Best regards,
Kevin
Majoittunut 6. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 10.7.2024
Would stay here again
Nice staff, nice stay.
Käännä
Majoituspaikan vastaus: Dear Kevin,Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and found our staff accommodating. We hope to welcome you back again soon.
Margaux D
Majoittunut 10. 2024
Perhe
3.0/5
Lähetetty 25.11.2024
A decent hotel, but for the price you'd expect much better. The photos don't really correspond to reality, the breakfast is correct but nothing more, the rooms are not clean enough. Far from a luxury hotel as you'd expect from the photos. We took a villa with a pool view which was more expensive than a normal villa, but really of no interest (see photo of “pool view”). Gym is not a gym.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We truly value your comments, as they help us identify areas for improvement. We apologize for not meeting your expectations in terms of room cleanliness, breakfast, and the overall experience. We're particularly sorry that the villa with the pool view did not meet your expectations, and we will review the photos and descriptions to ensure they accurately represent the property. We appreciate your input regarding the gym, and we will take it into consideration as we continue to enhance our facilities. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Kind regards, Synergy Samui Team