The KC beach club is in a good location close to shops, restaurants and a clean part of the beach. The view of the beach from the rooms and pool is lovely. The front desk staff were friendly and the parking security guard always greeted us with a big smile. They had a locked luggage room and stored our luggage for us on check out.
However, I received two stained towels in a 24hr period- my beach towel had blood stains all over it and my bathroom towel had brown stains (see photo). When I pulled back my bed covers, there was black hair in the bed (see photo). The sink did not drain water and the shower leaked. The bedroom was really bright at night because the light from the hallway was shining in through the bathroom- no way to block it out. The bath is not a Jacuzzi as shown in the pictures- the manager decided to turn it off. We asked for a late checkout and they said it would be an additional ¥3000 for 2 hours. The breakfast had limited options and the coffee machine broke down a few times. we found the service at the restaurant very poor and rude staff. The pools did not look clean enough so we didn’t swim in them. The sea was beautiful to swim in though and it was nice relaxing on the KC beach club lounge chairs.
I would not recommend this resort based on the price of the room.
Käännä
Eilon goldstein
Luxury - Merinäköalahuone
Majoittunut 10. 2024
Muu
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.11.2024
Was amazing,
Thank you Folk & Sine was very kind!
Käännä
我有三隻貓叫小寶小灰小白
Luxury - Merinäköalahuone
Majoittunut 8. 2024
Pariskunnat
12 arvostelu
4.5/5
Mahtava
Lähetetty 16.10.2024
Hotel is great, good service, I booked for the anniversary trip and hotel did make a memorable stay experience for me, very good I will recommend to my friends
Majoituspaikan vastaus: Dear HuThank you for sharing your feedback, It's disappointing to hear you have experience unpleasant stay with us,We will addresses the isuues with our service standard to improved our service for further customer experince.Hope we will have opportunity to welcome you back again on your next trip to koh samuiBest regardsKC Beachclub Team
Joe
Parvekkeellinen huone, merinäköala
Majoittunut 2. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 13.3.2024
Pleasant stay good breakfast selection, hotel is abit dated but sufficient. Staff very friendly and very helpful. Great location short walk to a massive shopping mall and lots of great bars. We went to the Duke a few nights for the live band which were really great and came to talk to us. Would Recommend that.
Very nice and very big the facilities in the room are great .
We loved the private pool it was lovely .
Käännä
Mehrad Xerxes
Deluxe - Allasnäkymä
Majoittunut 12. 2023
Yksin matkustavat
8 arvostelu
3.2/5
Lähetetty 18.1.2024
Utilizing outdated photos for a misleading impression is, in my opinion, deceptive. The bathroom is antiquated and in disrepair. Checked in at 13:30, but my room wasn't ready until 15:15. When I requested compensation for the late check-out, the staff's response was that it couldn't be provided, citing a strict policy. The overall price and value do not align fairly.
Käännä
Vieraskäyttäjä
Luxury - Merinäköalahuone
Majoittunut 12. 2023
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.1.2024
Beautiful view
Käännä
Florian Alexander
Parvekkeellinen huone, merinäköala
Majoittunut 10. 2023
Pariskunnat
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 23.11.2023
Alles top !!!
Außer das Frühstücksbuffet war eher mickrig, aber sonst gute Lage und wenig Lärm !