Vana Belle, A Luxury Collection Resort, Koh Samui arvostelua

滿意，很好的

Never have I experienced such great service standards. This is better than any other hotel that we’ve ever stayed in. We reached early at about 10 o’clock and a room was immediately given to us even though the check-in time was at 3 p.m. Not just that, you are also offered a complementary breakfast in the morning as we waited for the room to get ready. Every small thing and detail was taken care of, and the service was so warm. I think anybody looking to stay near the happening area of Sehmi should consider this hotel.

設施：公共泳池配套太小，且衹有一個，雖然説套房都帶泳池，但是叢林套房的私隱並不好，其他的套房更貴，再説帶娃一般要去公共泳池玩，能看到全景大海，沙灘。 衞生：衞生沒得説，絕對的一塵不染，乾淨。 環境：環境一流，沙灘特別棒，景色很好， 服務：服務是這家酒店的核心，但是有一個漏洞，他們知道我們是中國來的客人，而且我入住時詢問過有沒有中文管家，一開始還是沒有給我們匹配中文管家，直到我遇到問題開始投訴後，才給安排了中文管家服務，雖然我遇到了空調故障，電力照明故障，一開始的入住體驗感覺和這個價格不匹配，但是後續酒店的服務工作人員都給耐心細緻的解決了，還升級了更大的房間，我總體滿意，給王天天中文管家點贊。 最後我認為這家酒店適合隱形富豪入住，我個人認為性價比還是一般，價格太貴。

酒店的員工都非常友好。環境也幽美，酒店人不算很多，早餐用餐環境很舒服，點單和自助相結合。酒店對應的沙灘也很漂亮，沙很細。除了房間設備稍微舊了一些，幾乎挑不出什麼毛病。推薦。

酒店沙灘沙石比較多，服務態度一般

房間打掃很乾凈，服務態度也很好，會和你保持聯繫，還在房間給了一份莫斯梅子蛋糕作為新年禮物。酒店大堂見面禮，泰國的方便麪和海苔隨便孩子拿。兒子每天都要去領方便麪，還用中文，工作人員來問我們什麼叫“方便麪”。然後學會了一句中文方便麪。沙灘確實是蘇梅最好的，但也有點粗

Best experience at this hotel. The spa was amazing. The two therapist which we used were Apple and smile. Both were absolutely wonderful and helped with my tendinitis in my arm. The staff and the manager Porsche did everything possible to make our stay comfortable. I must say the breakfast is the best, the croissants and pastries Were just like ones in Paris highly recommend. 

蘇梅島海灘沙子情況是真差，酒店裡已經算是最優了也不是很細膩。住的兩天海浪巨大下不了海很是可惜。泳池又比較小，遊玩度大打折扣。適合愛曬太陽，喜歡大海的人羣。服務很棒，客房也很大舒適，接駁車也很方便。如果早餐再注重些品質和品類會更好！整體來看很不錯，就是春節價格翻番了性價比不高，可以選擇日常過來泡泡沙灘和大海。

Отличный отель

Top notch, luxury resort. Service and facilities are impeccable. Location is close to central.

한적하지만 경사가 급한곳에 지어져있어서 작은크기에 비해 이동이 불편합니다. 서비스는 친절하나 자쿠지가 딸린 시설에서 녹물이 나왔고 점심 룸서비스를 먹고 장염에 걸리는등 노후하고 위생적으로는 잘 모르겠습니다. 코사무이의 첫 경험을 누리기 위해 비싼 방을 예약했지만 서둘러 나오고 싶었고 실제로 하루 일찍 체크아웃하고 나왔습니다.

設施：泳池，浴缸，沙發，紅酒杯，衣帽間，離海邊很近。 衞生：每天都會來打掃2次以上，非常乾淨。 環境：酒店就是一個園林式花園，進出都可以打電話給前台約電瓶車，非常方便。 服務：服務很到位，很有禮貌。

其他都還行，最後一天早餐廳點餐被一個新到的胖女服務員甩臉色，不耐煩。

酒店風景好，但我住的房間邊上有空調外機，睡覺的時候比較吵。和酒店反應後有改善