Princess Paradise Koh Phangan

We have just stayed 2 nights at the Princess Paradise and we found it to be superb. We booked a sea view room and the views were stunning. The room was well laid out with nice furniture and we even had a bath tub on the terrace. We had breakfast in the restaurant which was OK but the beans were cold as was the chicken sausage, asked for over easy eggs and got normal eggs. We hired a scooter from reception which was great and fairly priced and no need to mess about giving your passports to a motorcycle hire shop. The Hotel is tight on the beach and the swimming pool area is stunning. Very relaxing lying by the pool or sea. The hotel is a little out the way but there is songthaews passing the door. We found a lovely authentic Thai restaurant down the road called Thong Mee Mar which was very good.

Op het eerste zicht is er aan dit hotel niets aan te merken, vandaar ook mijn 5 sterren. Er hangt hier echter een raar sfeertje, alsof de werknemers een beetje bang zijn of iets dergelijks. De onthaalmedewerker is niet erg vriendelijk - eerder kordaat - maar toch correct. Wanneer we ‘s avonds in het hotel arriveerden keek de onthaalmedewerker niet eens op; dat was een beetje vreemd. Een speciale vermelding echter voor de kelner van het café - die man werkt voor 5 en schiet als een speer door het resort om allerhande goederen te halen. Die man verbrandt zeker 10.000 calorieën per dag :-) Al bij al geen slechte ervaring.

Nice resort Nice resort

Customer service very poor at check in they take you too your room no here’s the pool here’s where you go for breakfast just leave u to work it all out yourself! Drinks 4 times the price then anywhere else! Cocktails are terrible no alcohol taste more like a smoothie . No one was sat watching the sunset on the beach I assume this is why! We also noticed people round the pool bring their own drinks which when u can buy a soft drink for 22 baht but hotel charge 180 baht not surprised ! Breakfast u order both our eggs all come out cold not worth the extra money for the breakfast better too eat out! Staff sit on the desk on their phones during breakfast service . Nice pool but the beach the hotel let non hotel guests sit on the beds when guests pay £200 plus a night for the supposed private beach. My booking was for a late check out when I asked they said yes you have a late check out but u can’t have it as new guests coming (makes no sense) This is not a 4 star hotel. They also only provide one bottle water in room (all other hotels we stayed in was two in the bathroom two in the fridge) Another note when I went in to the toilet next to the bar it was blocked I reported it to staff when I went there later on still has not been fixed. Don’t book this hotel save your money and splurge at Vanee Gold Sands or Explorer . So disappointing staff don’t care it’s almost like they have your money so didn’t too provide a good series would not recommend or stay here again.

This hotel is not a 4*. 3* at best. I felt disappointed on arrival (especially given the extremely inflated price I paid from 26th December). It feels like it should be £60 a night, not £293 a night. The breakfast was nice and beach was nice. Pool and pool deck tiny. Good location to walk along to Haad rin. The bed was comfy but the rooms were basic and bathroom wasn’t brilliant. Unfortunately due to positive reviews, I was expecting something a lot better and was disappointed with this hotel.

All great