The Long Beach Resort & Spa

Great views and the staff were lovely but the floors and shower were filthy, the toilet stopped flushing multiple times and electricity kept going off. The buffet breakfast was not extensive but ok. A la carte meals we had were good. Sun beds around the resort were rather dilapidated but pools were clean.

Despite the difficulties, spend a few fun days at Long Beach, the sea is a very valuable resource, the beautiful sea adds pride to Long Beach.It has a frequently changing climate. There were many problems in the rooms but there is not enough time to mention them. Maintenance should be done more. There are also many weaknesses in the reception department. Boys, however, girls should pay more attention to the guest. The food was delicious but it was cold. But from the next day they gave us very tasty and hot food. There was a woman leader in the restaurant with a manager and two supervisors. They gave us a very good welcome. I would like to mention their names. (Manager MR. Ravindra,Supevisor MR. Namdika and MR. Milin,Woman Leader MS. Deshani,) We saw that the manager stood up for his team at all times. We saw the female leader giving advice to the young team under her and working with a smiling face. The supervision of the supervisors was very successful.They are great. The female leader is way ahead. She is well trained to handle the team without commanding. She is ahead in appearance as well as in hospitality. There is a young boy who works in the restaurant in the evening., we have seen that he is strict with the team. His name is Pasidu. He works but is not impressed with his hospitality. Teach him to deal with a smile, not anger, because that is the MOST IMPORTANT thing in a restaurant where many foreigners come. Names are recorded and supervisors have to train him better. Since they are the only department that does well, their mistakes should be very minimal. It is important not to work fast, but to work calmly.. Anyway, thank you very much to everyone who prepared food and offered hospitality to us. Make up your mistakes and move forward. Learn a lot.

as for the hotel it could do with some renovation but the views and beach are amazing and the hotel staff are excellent, always smiling and helpful. Special thanks to the great barman named Prasad and the manager Nisal. The food and alcohol were really good. If you want the contact details of someone who organizes trips and tuk-tuk transport around the area I will be happy to help.