VIVERA HIGHLANDS

Excellent. Oky

That property doesnt deserve even 2 stars. We have faced a lot more problems there which i m mentioning in pointers: 1. No doormats were provided outside the washrooms 2. We had a stay for 2 long days but no cleaning service was provided in the apartment despite numerous reminders 3. No towels were provided even during 2 days stay 4. Food quality was not good at all in the restaurent 5. Apartment was not at all ventilated. There was suffocation 6. Room service was super slow and even delivering orders after several reminders 7. Rooms were stinking badly but no room freshers were provided by the property despite several reminders

I would recommend this hotel for your stay, but please be careful about the parking if you are driving your own car, the parking space is not that great and has a lot of hassle. Food is good, rooms are not that great a little compact but ok for two people. Bathrooms are not well maintained. Also basic amenities like mirror, chair, dustbin were not there.

Room is good but staffs are not organized, and they are confused when crowd management.

Excellent hotel. Warm and welcoming staff. Breakfast was great. Highly recommend.

Not good service. No heater in rooms & blanket were too thin & stinky as well ! not satisfied with the service.