Neemrana's- Tower House

Firstly, the service and staff at this hotel were amazingly good, friendly and professional….truly great. The hotel itself is amazing, full of antiques, nice swimming pool, great breakfast and overall wonderful. Great location.

We spent 2 nights at this heritage property converted to a hotel by Neemrana group. The location is very central and it is walking distance to almost all tourist spots in Fort Kochi. The Chinese nets are across the street! It is nearly 40 Km away from the airport. The check in was seamless and the desk staff was pleasant and helpful. The rooms are spacious with heritage but comfortable furniture. Breakfast was sumptuous but the service was slow. The restaurant has limited lunch/dinner options but you can step out of the hotel and take your pick. The desk staff arranged spots for us for Kathakali and martial arts performance and guided us well. I did not use the pool but it did look inviting. There were enough electrical outlets in the room and we used almost all of them. As the property is heritage, the doors and windows have glass arches above them and the street/lobby lights shine into the room and therefore it cannot be dark at night. This was a big negative for us and for the price we paid, I would not stay here again.

The Tower House Hotel has a wonderful location right on the port near the Chinese fishing nets. The rooms were all different in size and standard. Mine was very comfortable. The sheets, mattress and pillows were excellent. The food was also very good and the staff could not have been more hospitable. There were 17 of us on a yoga holiday so there were a lot of demands being asked of the staff which they handled with grace and professionalism. A wonderful buidling with lots of charm. Thank you to all the staff at the Tower House Hotel 5 star from me.

The room assigned to us was adjacent to road lot of noise all night could not sleep. No hot water was there in the toilet no mirror in the room poor wifi connectivity

I booked this property because of "Neemrana" brand, expecting old world charm "experience" with every room being exquisitely designed. The room (Menezes) I was assigned was "OUTSIDE" the main hotel, literally almost at the road with traffic noise, with window not usable. There was no character to the room. The overall experience was like staying in a motel, not in a "Neemrana" branded hotel. I am very disappointed in Neemrana brand.

Le personnel de l’hôtel est attentif et adorable ! Le petit déjeuner copieux ! En revanche, séjour de 4 jours absolument pas reposant car n’avons pas fait 1 nuit correcte, du fait de l’emplacement de l’hôtel, face à 1 place où toutes les manifestations ont lieu . Aucune insonorisation dans la chambre, qui plus est, en Rez de chaussée, sorte de “cave”, face à l’entrée … avons bien profité des arrivées/départs de tous les occupants Si vous y séjournez, demandez absolument 1 chambre à l’étage, qui doivent également avoir plus de charme colonial