The Renai Cochin

The rooms are very neat and the service and hospitality are excellent. The location is also very convenient and they have a well equipped meeting hall with a large capacity for business and family gatherings. They also arranged an uber auto for me while returning. The staff are cordial and welcoming. I will definitely consider again when visiting Kochi.

1. Did not accept phone call when I was going to request for early check in ( at noon) . Not getting any response, I decided to land at 2 pm as per reported check in time. They made me wait for close to an hour - saying “ 10 min” . Never apologized or offer welcome drink for the period. 2. Their third party vendor had charged 800 Rs as convenience fee for booking which was not shown in the receipt. I raised the issue at the time of check in and the counter person assured that it would be given at the time of check out. I reminded them the day before. At the time of check out when I was in a rush to catch the flight, they talked all kind of rubbish excuses… finally they said the third party vendor would revert back with proper acceptable resolution, which never happened. 3. The tv connection was loose and it was turning off by itself in couple of minutes. After reporting at 6 pm when they said that they are sending the repair person immediately - the person came more than hour later - could not fix till 10 pm — eventually replaced it with a substandard small tv ( I had booked a suite). Reported the matter the next day, but they did not address the problem within the next 4 days I stayed. 4. Overall very poor response especially from the front desk and manager . Even breakfast with cp was barely ok - not nearly up to the mark for this kind of hotel

Spacious clean rooms, friendly staff, good swimming pool, decent breakfast spread and great location. Walkable from palarivattom metro station. The exterior of the hotel, the reception/lobby and the lift are something they can improve to make it look attractive as they seem to be looking old.

The stay at hotel renai, palarivattom, kochi, offers a blend of comfort and convenience. The rooms are spacious, well-maintained, and equipped with modern amenities to ensure a comfortable stay. The staff is courteous and attentive, always ready to assist with any needs. The hotel's central location makes it an ideal choice for both business and leisure travelers, with easy access to key areas of kochi. The overall ambiance is pleasant, with a calm atmosphere that allows for a restful experience. Whether you're in kochi for a short visit or an extended stay, hotel renai provides a reliable and relaxing accommodation option.

Neat and clean room, friendly staff

Ambiance of hotel excellent. Room 404 allowed in 4th floor. However room drizzles throughout musty. Staff mopped up once but it drizzles continuously till i checked out hotel at 6am on 3. 10. 24. Pl convey my feeling of displeasure n your rating can come down.