Bulow Casa Grand View Resort

Summary: the hotel charged heavily for it, but didn't live up to its 5-star rating, rather a 3-star. Main reasons: Maintance not enough, everything seemed worn and in need of repair. Beds (round) were terrible, very hard and the round shape is useless for a tall person. Pillows were the worst. Pool wasn't kept clean and also not full, so not infinity , as intended and described. First few days the phone wasn't working, so didn't feel secure, in case of emergency. The style of the restaurant wasn't attractive in comparison with others on the island. Also missing spa/gym/massage offers, not in Thailand. No body lotion in the bathroom, not OK for a premium hotel. Wrong instruction for the safe. Positive: the staff, very friendly and helpful, but some seemed not trained enough for a 5-star hotel. Location and the beach was amazing. Breakfast and laundry service was good. Nice layout of the villa. Loved to have our own pool and secluded beach area.

Worth the price. Excellent friendly service and the best position on the island for the beach. Well maintained and very comfortable rooms

Very nice charming small resort with few bungalows. It was my 2nd time at Koh Lipe. Tried different hotels. I’ve booked a garden villa at Bulow Casa. One of the best location on the island, very peaceful, just next to the Zodiac bar which is the spot for sunset. The villas are very comfortable and spacious. I liked the decoration. Free Tuk Tuk until 6 pm and the staff is very kind. However, the service of the restaurant is not at the level we expect for this price. Compared to some other hotels, the reactivity is quite slow… Needed to wait long time for our orders and that, several times. And it wasn’t the peak season yet… wondering how they will manage with a full capacity of the hotel. So I think it needs some little improvements… I’ve not been impressed by the food as well. Good breakfast though. we finished to take our dinner in some other restaurants located more south of the sunrise beach.