Turbine Hotel & Spa

Wir haben 3 Nächte in der Lagoon Suite 206 geschlafen, direkt am Wasser und leider auch direkt über einem Restaurant mit Außensitz. Von 8 Uhr Morgens bis Mitternacht war es hier unglaublich laut und wir konnten die Suite und den tollen Ausblick über die Lagune nicht genießen. Sehr geehrtes Turbine-Team: warnt doch bitte zukünftig eure Gäste beim Check in auf diesen „lauten“ Umstand bei Suite 206 hin. Man zahlt das doppelte für eine Suite als für ein Zimmer. Da das Hotel über Weihnachten ausgebucht war, konnten wir leider nirgendwo anders hin.

We booked the Honeymoon Suite, room 205. The icemaker has not been cleaned. The water inside was yellow. Needless to say: we did not try make any ice. Our room was not cleaned thorougly. The shelf on top of the kitchenette had a thick layer of dust on it. The shower was black with mould. The laminated wood panel underneath the basin had water damage. The panel was swollen from dampness and pieces of the laminate had broken off. No face cloths were available. Usually all 5 star establishments has face cloths as a standard item. The breakfast, was just ok. Nothing special as one would expect of a 5 star hotel. The passage carpet was dirty. The rugs in the rest of the hotel not clean. The furniture needs replacement. Most pueces are worn. We travel abroad twice per annum. This hotel should be rated 3 star. The rates charged at Turbine is ridiculous for what you get. This hotel needs a full upgrade. The staff is super friendly though.

Our 4 night stay was super-friendly staff, good food. The complimentary bottle of wine was a lovely touch. Our 2nd time stay here. This boutique hotel ticks the boxes for us-away from crowds-quiet but close to decent restaurants on Thesen island. Saving any uber/taxis requirements is a bonus. Our room was the top one, large and comfortable bed. The bar staff looked after us-great cocktails. Worth a visit for a quiet, relaxing stay.