Hilton Garden Inn Knoxville West/Cedar Bluff

My visit to the Hilton Garden Inn was disappointing due to the fact the hotel was so outdated. The baseboards in the room hadn’t been cleaned in ages, contributing to the overall lack of maintenance. To add insult to injury, I had an uncomfortable encounter with the redhead MOD. I came downstairs barefoot, where I was told brusquely I needed to wear shoes. As a Diamond Life Member, I wasn’t aware of such a policy, and while I understand there are likely such regulations, the way I was told felt uncalled for. With my corporate office right across the street, I’ll be back in the area—just not back here. Wherever I end up traveling next, I will have to check the shoe policy from now on.

The hotel has friendly staff rooms are decent. Absolutely zero water pressure for showers. The breakfast is a $10 charge a day and has no flavor sausage was black and had a bill with a tip thrown in your face. used to be a nice hotel but needs some work.front desk Staff is amazing.

Did not like the shampoo/conditioner brand provided but not everything is for everybody. I was retreating from a house with a broken furnace on a cold weekend and the thermostat in my room would not go above 71. Another couple of degrees would have made things a bit more pleasant under the circumstances. Otherwise I liked everything else very much.