GL Hotel Kluang arvostelua

Nice View of Gunung Lambak

The hotel is decent and kind of nice considering it is not located in the central town area

Will book again for future trips with family. Easy access around Kluang area.

Just a basic room with bathroom for short stay.

Very fast customer service and answer question fast. Room service also very professional and make customer comfortable. Room is clean and smell good. Toilet is clean. Room is cool. Wifi can use and faster.

The hotel was fairly well maintained and the room I stayed in seemed to have undergone a bit of recent renovations, which felt nice to have a new bathroom to use. The hotel was easy to locate with the use of GPS. However, it is not located near any convenience stores or any eatery that opens early for breakfast. The check-in staff seemed rather unfriendly during my check-in process. For the price I paid, I was not impressed with the service I received.

We had already managed our expectations for this hotel in the small town of Kluang but it’s way worse. Both of the rooms were dusty especially the toilet doors and the bed headboards which looked like they hadn't been cleaned in ages. The four walls were peeling. And don't even get me started on the cockroaches! Some of the rooms didn't even have windows! Save yourself the horror and stay far away from this place.