Maingate Florida Hotel

This was a terrible experience. The pictures shown online are nothing like the actual rooms. We were with another family and their room was also gross. Dirt on the bathroom door. We arrived after midnight from a late flight and light switch in the room didn’t turn on and the lamps were unplugged and some missing lightbulbs. I had to make my way to the bathroom to get any light and then use my phone flashlight to find the outlets to plug in the lamps. The curtains weren’t all the way attached and wouldn’t close all the way. The walls and borders were filthy. There was a small bug on one of the beds. The shower still had hair in it. There were fingerprint smudges all over the towel rack. The light fixtures were dusty. I wouldn’t let my daughter take off her shoes until she got into bed. If it hadn’t been midnight I would have checked out immediately. We waited until the morning and they gave us our money back for the next 2 nights without asking any questions, it was like they knew. While we were waiting on a refund they got another call and we overheard the same conversation. One night, checked out early, refund with no questions asked. We went down the road about 3 minutes and found a decent hotel for just a little bit more money and were much happier. Save yourself the trouble. Don’t book here.

Room was nasty. Front desk and manager are horrible. Not understanding at all. Said nothing they can do and walked away. We were supposed to spend 4 nights but ended up leaving the next morning. Do not give them your business!