Hampton Inn Kinston

The people at the front desk were very nice. Don’t know if ityythe routine or not but would like to have had the coffee during continental breakfast also placed in the food area, instead had to get it from the lobby/front desk area .

I am mainly writing this review because our experience was so different to what other reviewers wrote. We really enjoyed our stay here, and the experience was just like the many other Hampton Inn's we stayed in before, even better in some aspects. The service at the front desk and the breakfast staff was warm and friendly. The rooms were updated, clean and comfortable. The pool looked beautiful even though we did not have time to use it and there was plenty of parking. The breakfast selection was better than most other Hampton Inns. I noticed some things that needed maintenance, like the door to our room needed a good push to close, and it is definitely an older building, but in general, we would definitely stay here again.

Another lackluster Hampton Inn Very middle of the road typical Hampton Inn. Mostly clean, decent breakfast included. Floor of elevator was spongy. Bed very comfortable but could hear the neighbor tv. Most annoying of all is that we booked 3 rooms but we were assigned 3 corners of the hotel and clerk said she could not give us adjoining rooms at 4pm.

The room I was given a room no one had been in for months. There Spider webs the towels smelled. Furniture needed to be dusted. I had to clean and refresh the room. I am glad I drove so I had cleaning products in my truck. Light bulb missing. I had to walk to the front desk to tell them because the phone did not work in the room. They never fixed the phone. When the young lady brought me the light bulb she tells me the she been calling me to come get the light bulb but I was not answering. I said to her I told you the phone did not work in the room. Every door on the 4th floor need to be painted professionally or replace. Carpet need to be shampoo in the hall and in the room. Stains in the chairs. When I checked in I had to take all my pillow cases to the front desk and as for clean ones. They had stains. The breakfast was too dry to early in the morning. I am a Hilton member and was very disappointed. I stay at Hilton more when I travel. Embassy Suites is my favorite but I choose the Hampton Inn. This past weekend My family stayed at the Marriott I stay at Hampton Inn very disappointed. Thank you.

• My room (409) smelled like urine, and it was all I could do to make it through the night • Toilet was not clean and had fecal matter left in the bowl, so I clean it before unpacking • Shower was not clean, there was hair and snot on the wall • Elevator #1 has a very soft floor and needs to be repaired, this was a concern to all • While you are in the room, the battery in thermostat needs to be replaced • I was not greeted with kindness or thanked for being a rewards member (not a big deal to me but, Hilton Garden Inn always does it 😊) • No complimentary waters were in the room, and I paid $6 for a 20oz bottled at the store • Lamp in the back corner by the window eside the couch is bent and is probably due to blocking the chain controls on the curtain • Door does not shut easily and must be slammed to get the latch to work

Really disappointing after 4 long days of travel. The room was filthy and everywhere I looked there was more dirt. Dust all over everything. Hair in the tub and on the bathroom floor. Plastic tabs from new clothes on the bathroom floor so you could tell it hadn’t been swept or mopped. Scared myself when I looked to the sides and behind the bathroom counter/cabinet. Just gross. We were set to spend two nights. Couldn’t get our money back for the first night, but cancelled the second night and went someplace else. Awful experience and will never be back.