Holiday Inn Kingston-Waterfront arvostelua

Majoituspaikan vastaus: Thank you for taking the time to share your experience at the Holiday Inn Kingston-Waterfront. I’m truly sorry to hear that your stay did not meet expectations, especially regarding your room preferences. We understand that having the view and floor level you requested is very important, and it’s disappointing when these details don’t align with your plans.On the day of your arrival, our lake-view rooms with two queens on higher floors were sold out which is why we aren't able to move you to a different room, and we apologize for any miscommunication surrounding this.Your feedback is being shared with our team to help us improve transparency and the booking experience for future guests.Thank you again for your feedback, and we hope you’ll consider giving us another opportunity to provide you with the high-quality stay you deserve.

Majoituspaikan vastaus: Hello,Thank you for writing a review of your stay and for choosing to stay with us while you were in Kingston. We appreciate your feedback and hope to welcome you back again. Please note it does take your bank typically 3-5 business days to update your statement and can be longer if it is a card from outside of Canada. Sincerely,Sam

Majoituspaikan vastaus: Hi there,Thank you for writing a review of your stay and for choosing to stay with us while you were in Kingston. We appreciate your feedback and hope to welcome you back again. Sincerely,Justin B.