Diggies Lodge

It’s a ******* Sheets are smelly Rooms are unkept Service is not existing You can even try call them now and I can bet they won’t answer They have load music until 02:00 am from that bar place of theirs. We even left before checkout and had to find alternative accommodation.

I chose Diggies because it had a restaurant on site as this is the first time that I was in Kimberley on holiday. We came into Kimberley from Bloem and the google maps told me to turn left into Lanbou Road. What a shocking road. Pot holes and dirt road part of the way but Diggies was very easy to find.

Hey, it's R600/night, so you can't expect the Ritz Carlton, however there are a few basics that were not done that shows a distinct lack of interest in their guest's experience. Such as; how much trouble would it have been to clean the ashtray of the previous inhabitant's cigarette buts? Is two bedside tables too much to expect (especially since the one provided was obviously hammered together from spare pieces of shutter board by someone who failed Shop Class at school...). What use is a coffee station if there is no coffee, tea or anything else? I understand the need for sanitizing, but does it need to leave the room smelling like a public toilet? And don't go near the soap provided... The 'undercover parking' is also an example of a DIY project gone wrong. Be very careful when driving in and out since it seems to have been specifically designed to catch your vehicle somewhere in a blind-spot. This brings us to reception... Having done our reservations on *********** everything was organised so I asked my wife to just run in and get the keys. After ten minutes she came out empty handed and said she will not be treated this way, so I went in. I was met by a VERY surly lady (and I use Lady in the loosest sense of the word!) who glared at me from behind the counter and asked what I wanted. I indicated our Booking reservation (done the day before and paid) and she showed me some paper on which was written that I should still pay (apparently a delay between Booking and them). She then proceeded to tell me that she is not in the habit of giving keys to people who do not pay for their accommodation. Well, things kind of went downhill from there... O, and stay clear of the restaurant. A typical case of quantity over quality and all came out of a supermarket frozen food section. No, stay well clear of this dump.