Vieraskäyttäjä
8. helmikuuta 2025
The Glasson Lakehouse is a fabulous location. the bedrooms are beautiful, clean and comfortable. We recently stayed at the Glasson Lakehouse and as a hotel location, it is stunning. However the experience was a let down. Firstly, all the wonderful things.... Beautiful retro style lakeview rooms. These rooms are really nice, clean and the beds very comfortable. The view from the lake view rooms is stunning. The rooms are well stocked with snacks and booze (at a cost of course), but well stocked, nonetheless. Hot Tubs: The hots tubs are well worth the money. Greg looked after use and was very knowledgeable on the location and history of Glasson Lake house. We had stunning views and a really relaxing time Outdoor Pool: Lovely heated outdoor pool with great views. It was lovely and quiet while I was there and had a peaceful, relaxing swim Spa: The Spa experience was lovely, nice and relaxing The let downs were unfortunate and consistent and were all related to Bonnie's Restaurant. We had booked a lunch with the SPA experience, it was very busy for lunch with an event happening at the same time. we were waiting 40 mins for cocktails and the charcuterie boards were missing some of the cheese. The service was slow and we never got the dessert which was included with the lunch.... still paid for it! We also had Bonnie's booked for Dinner, again service was slow. I ordered the tagliatelle with chicken, they forgot to add the chicken to the dish, a bit of grilled chicken was brought out with an apology. We skipped the dessert. WE had the beef cheeks for starters and they were amazing! For breakfast the following morning, again service was slow, had to remind them for the tea / coffee. There is no buffet breakfast, its all table service. Except for Orange juice and some pastries. Orange juice ran out! For such an amazing Hotel and destination, Its such a shame about the restaurant experience was poor. Based on this, I won't be in a rush back.
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