The Retreat

I recently had the absolute pleasure of staying at The Retreat by Heaven in Kigali, and it was, without a doubt, one of the most amazing experiences I've had in my life. This breathtaking place is truly a sanctuary for the soul and a reset for the mind, body, and spirit. From the moment I arrived, the incredible team made me feel right at home. The service here is second to none, with every team member dedicated to making sure you feel cared for at all times. They truly go above and beyond, always greeting you with a warm smile and a helping hand. The accommodations are luxurious and comforting at the same time. My room was spacious, incredibly comfortable, and included beautiful decor by local artisans. The attention to detail in both the aesthetics and comfort was evident, creating a serene environment where I could truly unwind and relax after experiencing Kigali and working each day. The in-room amenities were top-notch, and the bed offered the perfect night’s rest, complete with turn-down service and a nightly treat. Dining at both Heaven Restaurant and Fusion, located on the property, was delicious. The food included a range of locally inspired dishes that were beautifully prepared. The fusion of fresh ingredients, expertly crafted dishes, and the warm, inviting atmosphere made every meal nourishing and an experience to remember. Each day, a dip in the saltwater pool and a visit to the yoga deck helped awaken my senses and invite a sense of ease and relaxation. The yoga sessions offered a great way to center myself and reconnect, further enhancing the overall sense of calm that The Retreat fosters. I had the pleasure of taking in a few of the curated “Experiences” that blend art, culture, and nature in a way that truly connects you to Rwanda’s rich heritage: the Art & Culture and Kigali City tours, along with an exhilarating Gorilla Trekking Adventure. The Art & Culture tour was a profound experience that opened my eyes to Rwanda's vibrant artistic traditions and history. Led by a knowledgeable guide (Frank was the very best!), we explored local art galleries that showcased stunning works from contemporary Rwandan artists, as well as craft markets where handmade goods tell stories of the country’s cultural past. And then, of course, there was the gorilla trekking. Words cannot fully capture the awe and wonder of being face-to-face with these magnificent creatures in their natural habitat. The team expertly organized every detail of the trek, ensuring we were well-prepared for the hike in Volcanoes National Park. It was a once-in-a-lifetime, spiritual experience not to be missed. I could truly feel the pride and unwavering commitment of the owners, Alissa and Josh, in fostering sustainable relationships with the local Rwandan community—artisans, farmers, and suppliers. They are dedicated to supporting the training and livelihoods of their team and cultivating meaningful collaborations within the community. Their care, expertise, and d

From the moment we arrived, we were impressed by the warm hospitality and exceptional service. The accommodation was nothing short of luxurious, with a lavish room that provided comfort and tranquility. We truly appreciated the well-equipped gym and refreshing pool, which added to the rejuvenating experience. The meals were absolutely sumptuous, showcasing a delightful mix of flavors. The team's dedication to creating a welcoming and enriching retreat did not go unnoticed, and we are truly grateful. Thank you for making our stay so memorable.

What an awesome experience!! The private Villa's are amazing with private heated pools, and an awesome spa experience. I recommend definitely the Retreat! This was my third visit and the friendly staff never disappoints, the best 5-star hotel and spa experience in Rwanda.