GHOTEL hotel & living Kiel

War super, sehr gutes Frühstück

pleasant stay in Kiel Good place to stay in Kiel. Super parking. Rooms are normaly equipped. Well enough for anything you need. My room had minibar, which can be nice!

Servicen holder ikke. Hotellet såmænd fint. Men jeg skriver omkring glutenfrit morgenmad da min datter har allergi. Der var ingen problemer i det. Vi nævner det igen under tjek ind og der bliver sagt ingen problem og vi køber morgenmad . Lørdag morgen nævner jeg det til morgenmaden at vi ønsker glutenfrit til min datter. Her aner tjeneren næsten ikke hvad vi mener og går til receptionen. Så forventer vi alt er ok. Men 60 min senere hvor vi andre er færdige spørger vi til maden og ups så var det glemt men de ville varme op nu. Det gad vi ikke vente på. Så vi betalte en morgenmad til 18 euro uden at få det mindste at spise og ikke engang her tilbød hotellet de penge retur så nej tak til dette hotel igen pga service.

Our experience at G-Hotel in Kiel was disappointing, mainly due to their handling of dietary requests. The accommodation itself was fine—the room was clean and comfortable, and our overall stay would have been okay if not for the breakfast issue. We had emailed the hotel before our stay to inform them that we needed a gluten-free breakfast. Upon arrival, we reminded the receptionist, who assured us it would not be a problem. However, the next morning, there was no gluten-free bread available. We waited patiently, assuming it was being prepared. After almost an hour, we reminded the staff again, and only then did they check with the kitchen. The staff member apologized and followed up, but when she returned, she simply said, “Oh, we’re making it now for you.” That’s when we realized—they hadn’t even started preparing it until we reminded them a second time! At that point, we were beyond frustrated. Knowing we would now have to wait even longer, we decided to leave, feeling extremely disappointed and upset. This level of disorganization and lack of consideration was unacceptable, especially since we had informed them well in advance. If you have dietary restrictions, be prepared for poor communication and a lack of preparation. While the accommodation itself was fine, this experience left a bad impression, and we wouldn’t recommend it to anyone needing reliable service for special food requests.

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Hotel ohne Lift - wenn man im obersten Stock untergebracht wird hat man jedenfalls inen täglichen Sport.