Aspen Ridge Condominiums by Keystone Resort

I booked a studio condo through ******* for a romantic night away for me and my husband. When we arrived we were given a condo with two twin beds that were set up foot to foot in what looked like a hallway. We called the front desk and all they could say was that ******* gives you the cheapest room available and that they had nothing else available for us to change to. In addition the credit card that we gave them for a damage deposit was randomly charged $75.88 2 days after we checked out. I received zero correspondence about this charge. I called the front desk and all they could tell me was that they didn’t see anything in their system under my account indicating any additional charges and that their billing specialist would call me when he comes in within the next few days. They could give me zero reassurance that my card wouldn’t be charged again for something else. I HIGHLY do not recommend stating at their property.

Ski trip with husband At first we were given a room at St. John which only had 2 twin beds. We went back to registration and they said it was part of the same complex. When we said our registration showed a queen bed, they were very helpful and switched us to a room at Lakeside with a queen bed. It was a little outdated, but the location was great for us and we got to ski and be outside.

Front desk Staff were fantastic . Grounds are well kept and rental was very clean and close to everything.

When booking you are not quite sure what you will get until check in. We ended up with a studio with two twin beds. Owners could put a little more thought into the room layout.

Fantastic property! Our condo was beautiful. Extremely clean and comfortable. The views were breathtaking. 10/10 would stay here again!

The condo was great. Spacious, well maintained. The Pool House was disgusting. Standing water everywhere. Pool deck drains clogged. Sauna did not work properly, door did not close securely. Corridors, bathroom, pool area all had standing water. No pool towels. Several people came in, asking if we saw any towels. Apparently, they may have been in the condo, instead of the pool area, but we never saw any. Paths to the Pool House were not shoveled, so we had to drive around, walking would have been confined to the narrow road.