Courtyard Key Largo

前台態度很差，我認為收到了前台的歧視，非常差的入住體驗，超級超級差。 前台姑姑給安排了位置在最吵鬧的餐廳的房，然後早上7點準時被吵醒。 昨晚讓他們給換，前台説攜程給安排的這個位置，我不知道到底是攜程預訂本來位置就很差，還是前台歧視……關鍵還不給換房

Two stars is generous. Relatively inexpensive place to stay in the Keys but you get what you pay for. We had a king room with sofa and marina view. Well, we didn’t have sofa so asked about it and were told they could move us but we’d lose the view that we paid extra for. Not having anywhere to sit was really inconvenient. Then there came a putrid smell from the room next to us that lingered for hours and hours. So much so that it began seeping into our room and we had to use towels to block the space between the floor and door. Then our tub began to back up when we showered. We notified the front desk but that never got fixed. Taking a shower while your own filth fills up at your feet is extremely gross. One evening we had a person darn near body check into our door causing the safety latch to open up halfway. Then we noticed we didn’t have a peep hole and that had been broken and someone just shoved what looked like toilet paper in the hole—not too secure. The doors to the balcony were worn out and hard to open. Not only difficult but you really have to put some oomph behind it to open and close. Well, when you do unfortunately all the rooms around you also hear that. We heard balcony doors opening and closing at all hours of the night which was pretty inconvenient since we had early morning plans most days. Housekeeping could have been better, the room overall was not all that clean. The pool was fine, we got in once briefly. Being a titanium elite member with over 1.5 million points, I just expected more than what was delivered. The positive: the bed was comfortable (pillows were pathetic), and the staff was friendly. That’s about the only nice things I have to say about the hotel itself.

Clean