Ezzati Wahab
5. syyskuuta 2023
Very very disappointed with the service! Worst ever!!!
Despite staying for 2 weeks, hotel only do housekeeping for my room only 2 times. That also upon request. Eventhough i have texted the hotel and inform them to do daily housekeeping for my room. From television channel not working properly to only 1 light functioning, with also power plug broken and lots of ants in the room. I not sure how describe anymore. Atleast do some room checking before having someone occupying the room. I’m not sure why it is so hard for the hotel to atleast offer basic services. Even the PIC I’m dealing with also not properly replying to my text message.
I had stay in this hotel in 2022 and that time the service is far far far better than this.
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