The Europe Hotel & Resort

St Patrick's weekend was crazy busy in Killarney, and I decided to treat myself and my friend to lunch in The Europe. The day was bright and sunny. We could not pre book a table for lunch in the Brasserie, but the team was efficient, and there was no waiting time. Much more relaxed than Killarney town that day. Servers were professional efficient and super friendly. They engaged with us from the minute we arrived, and it made the whole experience fun and joyful. The cesar salad was delicious, and the wine was crisp and cold. The price was no more expensive than anywhere else in killarney, but the ambience was perfect for the day and the company. Definitely on the revisit list! Great staff Greay location Great food and wine

Great service top notch food!!! Def. Coming back…the waiter and the supervisor who serve us was so kind and attentive. The view was spectacular. Great experience to my son us his having special day in that day. Ambience is great aswell . Worth a visit in total…

Fabulous weekend away. Up the road. It wasike stepping into a different world. 5 star all the way. Staff made it for me. From the minute we arrived. Reception, bar, 6 couldn't do enough. Can I say a big thank you to 6 waiter tonight. Impeccable service and still had time for a little chat chat. Desert was amazing.but for me it was deffently the 6 star service.

The perfect destination to celebrate this big life event. The staff where so helpful and friendly, very professional but are able to have the craic at the same time. Food in both viva restaurant and panoramic restaurants was delicious. The spa facilities absolutely unreal, best sleep I've ever had in the comfiest of bed. Can't think of 1 fault, the best.

Great hotel, room less so. The hotel itself is wonderful. Service was very good. Staff at the lounge and other restaurants were friendly and very professional. The food was far above expectations. Our only issue was that the room we booked was located on level -1(the basement). It was selected because it was advertised as a garden view with a balcony. While the view was good, the room is located near the parking garage entrance and the laundry. I would never have booked this room if I knew it's location. Also, the room did not have a working safe or thermostat, so the room was sub-tropical.

3* EXPERIENCE Arrived at hotel mid week for one night. We were told by reception at check in the cleaners were still in the room so we went for a drink in the meantime. When we returned we were told the room still wasn't ready so we waited in the lobby. Reception finally gave us the key and when we arrived at the room the foor was open and the cleaners were still inside. Hotel should not state on website that you can check in at 3pm and then have toom ready at 4.10pm. We went to the spa and had intense deep tissue massages where we both fell asleep so obviously they were not that intense but enjoyable all the same. The thermal suite was also underwhelming- jacuzzi not working in infinity pool and sauna was very hot. On return to our room, we noticed all our belongings were moved and the curtains closed. Not sure if this is usually done in 5* hotel but we felt like it was unnecessary. We then went to the Brasserie for dinner where we were told that there would be a 45min wait for food but we could go to Riva as they would have seats. I had called weeks beforehand to reserve a table at the Brasserie and was told it was first come first serve. Then we noticed a table reserved for 8 people on our way out. The room was well equipped but the beds were hard and it was way too hot leading to a poor night sleep. Told the receptionist about our check in and instead of taking it on board she unapologetically said that the hotel was fully booked and check in is usually between 3-4pm