The Royal Hotel

Not happy at all very bad location next to the runway you can’t sleep at night because of the noises

Front desk could be more friendly. Location is nice.

No pride of ownership. Not very accommodating. Washrooms barely fit a petson. I would definitely NOT be staying or recommending the hotel to anyone.

This hotel was terrible, all inclusive- we ate in the restaurant once, the food was inedible, we had to eat out , I am vegetarian and my partner is a full on meat eater with a cast iron stomach and even he would not eat the food available, when the restaurant was closed you had to pay for tea and coffee, one open bar only at the poolside, no snacks available other than what the hotel provided a couple of plates of left over food from lunch at about 4 pm and they were left in the sun on a table in the pool area, flies all around the food, the food was left in the hot sun for about 2 hours, no thanks for me. If you wanted additional snacks they had to be payed for. The pool area was disgustingly dirty and unkempt, the sunbeds were horribly stained with human sweat patches, there was algae all around the waters edge in the pool and algae spreading up the walls around the pool area. The current pool has been erected over the previous pool with decking, when you look through the decking you can see the disgusting green pool underneath, I am surprised we did not become ill due to the appalling conditions and risks of bacteria from the underneath pool, the health and safety is appalling, it does not bare thinking about if a child/elderly/ person fell through this decking. In the pool area there was a games room, the games room had artificial grass on the floor and it was soaking wet and smelt of urine, the toilets around the pool area and within the hotel itself absolutely stank of sewerage, to the point we had to sit on the balcony to get away from the smell. The reception staff were extremely hostile and unapproachable, we complained verbally whilst in resort and backed this up in writing, we have heard nothing in way of apologies. The only positive that I wish to highlight is that the cleaner for the hotel rooms was extremely polite and friendly, no other staff within the hotel would compare to this cleaner. I have many photos available but my computer would not upload.

Not so good….. We were assigned to the annex , across the street from the main building. The room was humid , AC didn’t work properly and the bed wasn’t comfortable, Overall not a good stay . The breakfast was super good , to be completely honest.

A bit of a disappointment The main hotel and lobby was very clean and relaxing with helpful receptionist. But overall this hotel is a disappointment. We were given a room away from the main hotel, which smelled of damp and cat urine. The room was clean and the bathroom was nice. The outside area was really scruffy and overgrown and obviously hadn’t been maintained at all. The pool is across the road which is dangerous for children. This hotel really needs improvement