Vieraskäyttäjä
6. kesäkuuta 2024
I stayed at this hotel three times over three weeks, and each stay was worse than the last. During my first visit, I encountered a rude bartender who made me feel unwelcome. On my second visit, my room’s air conditioner wasn’t working. When I reported it, the manager’s only solution was to suggest opening a window, stating that they couldn’t fix it immediately. By the third visit, the situation hadn’t improved. Despite the manager assuring me that he had checked every aspect of my room for a comfortable stay, the iron didn’t work. When I informed them, instead of addressing my concerns, the general manager contacted me and banned me from the hotel. This hotel is outdated and desperately needs renovations. If you have the option, book a room at the Spring Hill Suites across the street instead. Avoid the Hilton Garden Inn at all costs.
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