Best Western Plus New Orleans Airport Hotel

Don’t stay here! I stayed a night at the hotel on 10/19/24 because of its proximity to the car rental center at New Orleans airport even if the price was not a reasonable as others. It was a mistake that I hope others do not make. I arrived after midnight, exhausted after a long day and needed a few hours of rest before heading to the airport around 3:30am. The hotel clerk assigned a room on the first floor. I attempted to get in bed and turned back the covers and discovered some insect on the pillow. I went to the night clerk and she followed me to the room and said that it was a spider. She offered me another room, however that insect in the bed remained at the forefront. I could not really leave since it was within the time period for no refund. I decided to get the bath towels and cover the bed topping. As you can imagine, my ability to sleep was limited due to the reminder of the insect in bed. I spoke with the manager the second day after the stay and he seemed to be bothered that I called about it. And after explaining, he indicated to me that it happens, and that he had called the sprayer to come and spray. He said it was a spider and it happens and that they provided me with another room and that erased any negatives. I would not advise you to stay here and if you do, check the room out thoroughly before committing to the stay.

Awful place to stay. The room smelled of over scented perfume as if to mask an odour. The sheets were questionable. They almost looked like they hadn’t been washed. The room was unclean. A half opened bottle of water sat next to the microwave and the room just felt and looked dirty. We couldn’t wait to get out of there the next morning. Breakfast was even worse but I guess that’s what you get for a complimentary. The breakfast patties were cold and stale. I would never recommend anyone stay there considering there are so many better options near the airport.

Terrible front desk service at midday as a paying customer not want to be a repeating guest at 189 airline Kenner LA she went back of the surf Lobby to call corporate on us because she did not want to give her name to us that's when she told us but we do not think that she did call called yet she still never gave us her name Please let me know if y'all had an experience like we've been having with the girl with no name tag had front lobby checking midday thank you

HEALTH ALERT! ROACH MOTEL! ROACHES GALORE! WE KILLED AT LEAST 4 AND SAW AT LEAST 7 MORE!!!!!!!! WE STOPPED COUNTING AFTER THAT. DO NOT STAY OR BOOK THROUGH ANY 3RD PARTY! ORIGINALLY GOT SCAMMED BY "RESERVATION COUNTER" INTO THINKING WE WERE BOOKING DIRECTLY WITH ROACH BEST WESTERN. WHEN WE GOT THERE, ROACH BEST WESTERN WANTED OUR CARD AGAIN AND DID NOT GIVE DISCOUNT DUE. TOLD US TO TAKE IT UP WITH "RESERVATION COUNTER".

Some don’t want to stay by the airport, but it wasn’t a bad drive into New Orleans at all. We did have one issue with towels not being sufficient, but that was remedied immediately. Didn’t care for eggs to always include cheese, but breakfast was as expected otherwise. And the AC made a weird noise that sounded like a door opening, so that was a bit disturbing. But I felt safe, there were no odors or bugs. The room was as expected and staff was friendly accommodating.

The staff are very friendly and willing to help at anytime. The rooms are very clean and well keep. The breakfast was very nice

Il servizio shuttle è’ attivo per l’area CAR RENTAL . Io ho richiesto lo shuttle per l’Aeroporto e mi è’ stato fissato . Il mattino successivo l’addetto alla reception mi ha comunicato che il servizio Shuttle funziona solo per il Car Rental e ci ha detto di prendere un bus ! Ho richiesto un taxi per poter raggiungere l’aeroporto .

Quiet cleam and comfortable room. The room is large everything works very well in! Quiet air conditionning system. Comfortable ben. Good cofee for breakfast. This hotel is very well management and quiet. I'm very satisfied.

On a recent business trip, I chose the Best Western Plus New Orleans Airport Hotel based on its high rating and its proximity to the airport. Unfortunately, I was significantly delayed due to a major disruption in my chain of incoming flights. Kudos to the hotel Manager for being flexible regarding my booking, giving me one less hassle.