Vienna House Easy by Wyndham Frankfurt Airport arvostelua

Majoituspaikan vastaus: Dear Guest,We are grateful for your feedback.Your kind remarks concerning the cleanliness, safety and comfort of our hotel are very much appreciated. We strive to provide a welcoming and pleasant environment for all our guests.However, the charge for access to the pool and sauna area is set to support its maintenance and high quality, and we hope this explanation clarifies the value offered.Nevertheless, we are pleased that overall you found your stay enjoyable. Our location and facilities are designed to create a relaxing experience close to the Frankfurt Airport.It would be a pleasure to have you return on another occasion.All the best.Tim Grave, General Manager

Majoituspaikan vastaus: Sehr geehrter Gast,Wir danken Ihnen vielmals für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Haus.Es freut uns sehr, dass Sie mit Ihrem Erlebnis im Vienna House Easy by Wyndham Frankfurt Airport rundum zufrieden waren.Wir sind überglücklich, dass Sie unsere Zimmer, das reichhaltige Frühstücksangebot und die herzliche Gastfreundschaft als herausragend empfunden haben. Es ist unser stetiges Bestreben, Ihnen mit unseren 150 geräumigen Zimmern und Suiten, die mit Annehmlichkeiten wie kostenloses Highspeed-WLAN und einem Flachbild-Satelliten-HDTV ausgestattet sind, sowie einem einladenden Frühstücksbuffet, das täglich von 6 bis 10 Uhr für Sie bereitsteht, einen angenehmen Aufenthalt zu ermöglichen. Unsere Mitarbeiter sind stolz darauf, mit ihrer Freundlichkeit und Professionalität zu einem perfekten Abschluss Ihres Urlaubs beizutragen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,Tim Grave, Hoteldirektor

Majoituspaikan vastaus: Dear Mr Guest User,Thank you very much for this kind review.We are pleased that your experience was memorable.We look forward to seeing you again soon.Best regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Mr Guest User, Thank you for taking the time to share your experience with us.It is rewarding to know you were satisfied with your stay. We welcome any suggestions which you may have on how we may have made your visit a perfect one.We hope we will have the opportunity to see you again in the future. Best regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest, Thank you for this great review.We are pleased that you found the accessibility to our hotel from the airport via bus convenient. Our location, just a short walk from the Kelsterbach bus stop and a mere 5 kilometers from the Frankfurt Airport terminals, is designed to make travel easy for our guests.We look forward to welcoming you back soon. Kind regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Mr Guest User,Thank you very much for this kind review.We are delighted that you appreciated our hotel's cleanliness and convenient location. Our team works diligently to maintain high standards of hygiene throughout the property, ensuring a comfortable stay for all our guests. It's great to know that our proximity to Frankfurt Airport, just 5 km away, was beneficial for your travel needs. While our shuttle service is available, we'd like to mention that it's complimentary from the airport to the hotel, and there's a small fee for trips from the hotel to the airport.We look forward to seeing you again soon.Best regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us.We are thrilled to hear that your stay at Vienna House Easy by Wyndham Frankfurt Airport was such a positive one.We are glad that you found our location convenient for your travel needs and that our room layout contributed to a comfortable stay. It is delightful that our restaurant was able to provide you with a satisfying meal after your late arrival. Additionally, we are pleased that the proficiency of our staff in English made your experience more comfortable. We appreciate your recognition of the shuttle bus service as an added convenience. While you did not have the chance to visit our sauna and pool, we hope that in the future, you will have the opportunity to enjoy these amenities.We would be honored to have you stay with us again on your next visit.Warm regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest, Thank you for this great review.Our hotel aims to provide a memorable experience, and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back soon. Kind regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us.We are delighted that you enjoyed the breakfast offered at our hotel, where we strive to provide a variety of high-quality options to start your day right.However, we would like to clarify that our shuttle service from the airport to the hotel is complimentary, while a nominal fee applies for the journey from the hotel to the airport. Furthermore, we understand that you were looking for complimentary sauna access, and we regret any misunderstanding. For future reference, we offer an indoor pool and sauna facilities for a small fee to ensure maintenance and quality service for our valued guests. While our hotel may not be located in a bustling area, we encourage guests to explore nearby attractions in Frankfurt, such as the cultural and historic sites, or to simply unwind in our comfortable rooms, fitness center, or garden terrace. We always aim to provide a peaceful and restorative experience for all our guests.We hope you managed to take advantage of our close proximity to Frankfurt Airport and the various amenities designed to cater to the needs of our travelers. Whether you're looking for a restful night's sleep before a flight or a convenient base to explore the area, we believe our hotel can serve as an ideal choice.We would love to welcome you back on a future occasion.Kind regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Mr User, Thank you for the time you have taken to review your recent stay,We are glad that you chose to stay with us, and we appreciate your mention of our convenient location. However, we regret that you were not entirely satisfied with your experience and we wish you had let us know of your concerns at the time. Our team would have been more than happy to find a solution to the issue you mention with your room. Nevertheless, we will ensure to take your feedback into consideration as we continue to meet the expectations of our guests.We hope we will have the opportunity to see you again in the future. Best regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us.We are truly pleased that you found Vienna House Easy by Wyndham Frankfurt Airport to be a beacon of cleanliness and comfort during your stay.We are delighted that our staff made a positive impact on your visit, always striving to provide a welcoming and helpful atmosphere. It is great that the overall quality of our hotel met your expectations, from our well-appointed rooms to the array of amenities such as our free high-speed WiFi, indoor pool, and diverse dining options in our restaurant Cantinetta Popolare.We eagerly await the opportunity to host you once more.Warm regards,Tim Grave, General Manager

Majoituspaikan vastaus: Dear Guest, Thank you for this great review.We are delighted that you had such a positive experience with us. It's fantastic to hear that you found our rooms clean and appreciated the complimentary drinking water. Our convenient location near Frankfurt Airport and our shuttle service are indeed great assets for our guests. We're pleased that you found our staff friendly and helpful, as we strive to provide excellent service to all our guests. Your recommendation means a lot to us, and we're grateful for your kind words. We hope you were able to take advantage of our other facilities during your stay, such as our indoor pool, sauna, and fitness center, which are available to help our guests relax and rejuvenate.We look forward to welcoming you back soon. Kind regards,Tim Grave, General Manager