Gevher Hotel

位置很好，服務也不錯，衹是設施陳舊些

Really, don't bother. The view of the snow capped mountain was great. It's very close to shops, market, citadel, etc. Breakfast on the eighth floor has good views and breakfast is adequate. WIFI is constantly good. But, the air con doesn't work ( in every room according to staff), the bedside phone doesn't work, the shower fills up with water, TV rarely worked, over all the hotel needs a LOT of money spent on it. There are other hotels very close in the same price range.

The Gevher Hotel rooms were WONDERFUL. I booked a corner suite and was there for 8 days recovering from surgery (alone). There is lots of space in the rooms and double doors either side. The junction where the hotel sits is quite noisy but all of Kayseri was noisy. Little problems I had were attended to IMMEDIATELY; The fridge wasnt working, so they swopped it), I needed extra pillows and towels, They arranged an evening meal for me 2 nights after my surgery, They gave me iceblocks for my swelling and allowed me to keep my icepacks in the freezer. Only 2 things I noticed, the wifi coverage in one part of the room wasnt very good, and the aircon struggled in the heat. Lets talk about the best part....the staff.... I am quite a demanding client and the months leading up to my stay they made sure everything I wanted was in place (fridge, kettle, extra things, corner room etc). They could not do ENOUGH for me! ALL the staff bent over BACKWARDS for me and made sure all my needs were met (and I mean all the staff, reception, kitchen and cleaning staff). They checked in on me and were ready to call an ambulance if I needed one. They escorted me to a shop I needed to go to and were very attentive. I gave them two big boxes of chocolates for the staff as my appreciation and they in turn gave me a box of Turkish Delights. I will be returning to Kayseri in the future and I wouldnt consider staying anywhere else. The Gevher Hotel is the BEST hotel.