SRM Hotel Maraimalai Nagar Chennai

This is a reasonably good hotel quite close to the SRM Institute of Science and Technology and the SRM Medical College. The staff are efficient and the rooms are spacious (Room 2204 for me). The room I was assigned to was clean and had a comfortable bed, a desk for work, sofas, a flatscreen TV, and a minifridge. The room had a big window but the outside view was hardly special. The wifi is robust and there are enough charging points for the accessories. The toiletries were average and the room maintenance requires further monitoring. I had a two-night stay – the body-wash liquid in the container at the shower had run out and I had hoped on the first night it was a minor oversight, but it was not replaced even the next day. The spacious lobby has a good selection of newspapers. The breakfast layout was good and had South Indian, North Indian and an egg-and-dosa counter. The restaurant serves only buffet dinners at night. The one thing which did bother me a bit was that it was not possible to switch off all the lights at bedtime. After trying out the usual alternatives I had no option but to call the reception who promptly sent a person. He took some time to find the solution – the switches could be approached only after one of the side tables was moved away and the two twin beds pushed to one side – never have I seen a hotel with the electrical switches truly hidden!

Yusuf exhibits exceptional customer service, not only an employee is my family. SRM service is also exceptional , I have been here since 3 months from Jamaica for business and they are really family ortiented. Big thank you SRM for this fantastic service❤️

It was an amazing experience

The food was amazing but the presentation of the food was even more appealing. Muthubalan was focused on giving a great experience. Mini samosas, served with chips and salad made a fantastic snack in the evening Ambiance is fantastic as also the entire ecosystem. It has just got better with time.

Vishnupriya took great care of us. She was helping us breakfast, lunch and dinner. She served is at the table. Also helped a ground who left her room card inside her room. Appreciate her help. The food was superb and the menu was extensive. Thank u so much.

The hotel is very close to SRM just 50 meters.direct booking gave us a better room as when we booked by MMT.room was good bathroom spacious with good amenities.food was a bit of disappointment.staff was courteous.overall a good experience