Hotel Monopol

房間乾淨，地理位置很好

非常開心的一次旅程 一座美麗安靜的城 酒店服務人員熱心周到 還幫助我們找地道的波蘭菜 酒店樓下連續開了五天免費的音樂節 這讓國人感到十分幸運 樓下是一條餐飲街 各色菜系 下次來卡託還要住在這裏

Great location, view, view from the restaurant, imagine in summer you can see blue sky! I was just missing a kettle and tea/ coffees from the room like I usually have in hotels but asked for and received a kettle. Good spa, thank you

Super wszystko pięknie i miło polecam

地理位置很好，早餐庭很贊，但停車不方便且較貴。

Lokalizacja w samym centrum. Ciekawy wystrój starego stylu w połączeniu z nowoczesnym. Obsługa bardzo serdeczna i profesjonalna. W pokoju było bardzo cicho, nie było słychać hałasu z zewnątrz. W pokoju ekspres do kawy, suszarka, zestaw kosmetyków, szlafroki i kapcie. Mini bar dobrze wyposażony. Na pewno wrócimy!

Hotel Monopol ligt prachtig in het centrum van Katowice. Een prachtig gebouw waar zeker aandacht voor het verleden is. Het is een van de weinige 5-sterren hotels in de stad, dus de verwachtingen waren hoog. Ik ben elke maand in Katowice en nu dus voor het eerst in Monopol. De incheck om 16:00 was prima, mijn kamer was nog niet klaar, dus even wachten. Dame achter receptie was vriendelijk en behulpzaam. Overige receptie medewerkers zeggen niets en lijken ongeïnspireerd. De kamer was groot genoeg, vooral de badkamer met ligbad. Maar het voelt heel gedateerd aan. Art deco elementen, maar de uitvoering is ronduit ouderwets. Het meubilair doet ronduit ongezellig aan. Ik kreeg op geen enkel moment het idee dat ik in een 5-sterren hotel verbleef. De slang van de douche kop lekt, koffie apparaat niet schoongemaakt. Het positieve is zeker het à la Carte ontbijt. Keurig verzorgd met ontzettend lekkere cappuccino.

the hotel was fine but the survice is bad because i came with my colleague to the hotel,he was the one who did the registration to the hotel and told them to charge his company. they whanted on the check in a visa card and told me all the time that its just a normal procedure and i have nothing to worry about and they wont charge me. but at the check out that i didnt did, my colleague did the check out withot me. his !!!!!visa didnt passed and he told them to charge my visa they did it without me being there and without my approval!!!! they did what he told them without asking him to call me to approve the charge on the visa, the visa that is mine and i wasent there to know that they charching me and after they told me not to worry and they will not charge the visa!!!!!!!!! its a very bed handling especially that in the bigining they told me they wont charge my visa. and also its wrong management of situation like this, its very wrong to charge someones visa without talking to this person first. they charged my visa on base of another person who told them to charge my visa that is not his visa and i wasent there in person to aprrove it!!!!!!!

Very pleasant stay. Breakfast was amazing. A lot of bits to choose from. We had to pay for the parking, also it is not guaranteed. The coconut drink in the room fridge was awful. I had to get myself Coconaut from Zabka. Service was very good. The pool, spa area and massage top noch. Very recommended.