La Maison Boutique Hotel

Poor performance The place itself was Ok but when I arrived early they upsold me to a King Room for an extra $10, which they increased to $11. There were no instructions for wifi access even though they advertised 24 hour. Wifi. Later ********** emailed a wifi code but again no instructions on how to access. The email from ********** said I had booked a King Room, not the Queen Room they claimed I originally booked. I fed this back to them and they said if you prove you booked king room we'll refund the $10 (not the $11 they charged me. They refused to accept my feedback on the wifi. International practice is they have a sheet in the room. Also, the reception was unattended when I left 20 minutes. After checking so there was no one to ask. Poor performance

I read some reviews which were critical of this hotel. I am surprised and think that some people have nothing better to do than complain over the most trivial and unimportant matters. We found the hotel very comfortable and clean. The bathroom looked newly renovated. The undercover parking was excellent. There was adequate staff. The continental breakfast was included and was perfectly acceptable. I have nothing to complain about.

Great little spot It was lovely and enjoyed the sauna just a pity they shut it at 8pm

Overpriced and Understaffed The hotel's greatest asset is its location which is just a short walk from the 3 sisters lookout. My hopes for a relaxing stay evaporated upon entering the dimly lit lobby. No receptionist, just a cryptic note demanding I pick up the phone. Instead of help, I got an earful from a disgruntled employee who practically roared at me for daring to use the desk phone. His sudden switch to forced pleasantness as he reluctantly helped me felt insincere. The villa's age was evident in the pervasive moldy odor, and the breakfast was an insult to the word "meal." To top it all off, the water sputtered to a halt just as I prepared to leave, without a single apology or explanation. This overpriced, understaffed nightmare is a stain on the hospitality industry

We stayed here for easter weekend in an spacious, but dated upstairs room. The bathroom was roomy enough with a bathtub and separate shower. A continental breakfast was available downstairs and it was a pretty good but basic fare of toast, cereal, yoghurt and juices. The front garden was pretty and it was nice sitting out there in the sunshine on the cold mornings. The nights were cold but we had adequate heating in the room. The best bit about this motel is the undercover parking, and its within walking distance to the 3 sisters lookout and a few walking tracks. The RSL club is also up the road and they have good meals though was pretty busy. There's also a little bar in the motel and quaint sitting rooms with an open fire, which would be cosy in winter.

Lovely quiet spot. Well run. Close to the mountain walking tracks