Hotel De Universal

Location is alright, there’s occasional cockroaches running past you when you are in the room, cleanliness has a lot to improve on. Worst part is that I booked a single room and was given a room next to the elevator with a window without curtain, anyone tall enough would be able to look into my room and everything in it, to add on to that, the room was next to the elevator and you can hear every footstep and noise/chat coming from the corridor, and when the elevator moves, there’s this super unnecessary music that runs with it so you would get a sense of that throughout the day and night. When I went to the receptionist to ask for a different room, she told me there’s no other rooms available and I have to pay an extra 1500 rupee to upgrade to a different room, that amount, adding with the original I paid for- would already be much higher than a standard deluxe room. Obviously she and the hotel was trying to scam me by leveraging on giving a super lousy room at first. Even though they eventually agreed to change room for me at no charge, I was honestly traumatised by this hotel and was uncomfortable through the stay. Then at check-out in the next morning, the guy was reluctant to let me go asking if I had already paid and making calls to confirm about it. Overall there’s surely better rooms for similar price in Thamel, so do try to skip this hotel unless you like some good memorable reasons to spoil your trip.

部屋について、事前に日が当たる部屋を希望しましたが、スーペリアシングルの部屋は日が当たらず、窓からの眺めもビルの裏側が見えるだけ、寒く、エアコンもなく、お湯もでないという部屋でした。到着初日で大分疲れていたので、辛い夜を過ごしました。翌日、部屋を変更してもらい、広場に面した４Fの大きい部屋になりました。日当たりもよく、エアコンもあり、眺めもいい良い部屋でした。スーペリアシングルはおススメできませんが、広場側の部屋なら☆５です。宿の対応も、親切で良好でした。

I didn't realise the hotel location is so fantastic. Near Asan Bazaar, Kathmandu Durbar Square and in the heart of Thamel. The staff are very friendly and helpful. The room reasonably clean. If I ever return to Kathmandu, I will stay in Hotel de Universal again. Thank you so much for the great service.

The hotel services are incredible,the hotel workers are so nice and very respectful…my favorite spot was the rooftop restaurant and bar,very good for chilling

Hotel tranquilo ,me deram um susto quando me avisaram que eu tinha cancelado 2 dias pela ******* kkkk fiz reserva coma trip .com kkkk depois tudo resolvido café da manhã muito fraco do resto tranquilo

I expected air conditioner, but there isn’t.