Azao Resort & Spa

Nous avons beaucoup apprécié notre séjour et ce, pour plusieurs raisons : Nous étions en all inclusive. L’hôtel est très agréable, grande chambre avec literie incroyablement confortable. Clim fonctionnelle, salle de bain immense. Cadre vacances avec végétation luxuriante (cocotiers, flamboyants, jardiniers à pied d’œuvre pour un entretien parfait et surprise : des petits singes dans les arbres qui se laissent facilement approcher pour quelques photos), grande piscine à l’eau de mer (avec bar les pieds dans l’eau) . Point important : l’équipe de l’hôtel : tous très attentionnés, aimables et souriants. Des crèmes ! Sans oublier la restauration : plats variés, produits frais et un cuisinier inventif qui nous a fait découvrir des spécialités locales absolument délicieuses. Spa disponible avec grand choix de massages (tarifs négociables). On en ressort régénéré, belle expérience. Les quelques points à relever : - La plage sauvage à pied de ponton disponible effectivement en fonction des marées, ceci dit nous avons pu nous y baigner sans problème. Algues présentes, présence de rochers et oursins, y aller avec des chaussures adaptées. - Le manque d’animations à l’hôtel en journée. En revanche, nous avons eu des groupes et danseurs chaque soir, avons dansé et guinché au son des musiques typiques. - les activités extérieures : il vaut mieux éviter les taxis recommandés par l’hôtel qui sont assez chers. Plutôt sortir de l’hôtel, marcher un peu et héler les bus locaux (daladala) ou autres taxis disponibles dans les « villages » attenants. Prix plus abordables. Pour les excursions : voir si get your guide propose moins cher que les guides locaux. En somme, une très belle expérience pour nous.

The value and experience per price paid is unmatched. Our room as facing the ocean. We were sleeping with the sound of waves and it was fantastic. In one of the evenings the electricity was cutting off - the restaurant had us placed on the artificial beach, with live music, eating under the stars. I think that the hotel can do better buy giving written offers for the spa to the groups. I really wanted to do it but there were no prices and I didn't feel like haggling for an experience that is supposed to relax me. Every evening we had some form of entertainment. Apparently all the other hotels in the area have the same entertainment. Now, the music was a bit too loud for my taste and was clashing with the dinner experience. However, the entertainment was unique and african and it's worth the shot. At the entrance of the hotel there is a tour agency representative. We will definitely use them next time. The prices were quite reasonable. What I really loved during our stay was - we had our own hot water heater and we did have hot water whenever we want. The internet was with a truly good signal everywhere on the property so technically you can watch the sea from the wood cabin and surf the internet. I did ask the front desk for assistance with every little thing I needed - the kids channel not working, wanting additional sugar and milk, wanting room service, or a separate cot for the baby. The front desk were cordial and quick to assist. I absolutely loved that. The absolute jewel of this hotel is: we had our own tiny house meters from the ocean and we were sleeping and waking up with the waves, while in a nicely cold with the AC room. At night the pools were not closed. So when it was not hot hot hot we could play a little in the pool with my child and he absolutely loved it. Also, it may seem like a little thing - but one of the evenings they made a tiramisu. I love tiramisu. I am a tiramisu connoisseur and that was one delectably prepared tiramisu.

Op t eerste zicht een mooi hotel, gratis update naar chiquere kamer. Maar aankomst om 22.10: bar gesloten,geen kans op een drankje en niet eens ff stukje fruit om te knabbelen. Enfin sochtends opstaan: gaaaaf uitzicht, ontbijt mwa, koffie : filter, brood? Casino bruin en wit, verder iedere dag t zelfde. Lunch gemiddeld en dinner gemiddeld, geen variatie. Hotel is outdated, kapot, het hotel heeft zn beste tijd gehad en vind het bewonderenswaardig dat de staaff zooo superlief is. Kamer ook mooi ruim en zeeeer schoon. Bij uitcheck voor 4 uur verlengd ( ofcourse tegen betaling,geen probleem) . Echter bij uitchecken: probleem: ik had na 12.00 nog een kopje koffie genomen en gelunched, terwijl van corendon was verzekerd dat ik daar gebruik van mocht maken( en zo ken ik t ook). Conclusie: mooi land, maar zoek een ander hotel. Je merkt aan alles de nukkigheid vh management en dat zie je ook aan zijn gezicht. Pluim voor de staff dat ze ondanks dit bewind zo superlief blijven, maar voor mij DIT hotel niet nog een keer. Zanzibar wel.

Worst experience ever, upon arrival at Azao Resort on the first night, we were placed in an old room that seemed either under renovation or unused. It had a terrible smell, and there were no towels or gowns available. When we raised our concerns, we were assured it would be addressed the next day, but we struggled to get a good night’s sleep, having to run the air conditioning at maximum to mitigate the odor. The following day, we were moved to a better room, but our experience was already marred. The dining experience was just as bad, to make matters worse, the hotel was not prepared for our arrival regarding meals. We arrived just after 9 PM, only to find that dinner service had ended, and there was no food available for us. We were offered leftovers, and I, in particular, only received rice. The hotel did not cater to my vegan diet, and when I requested a simple vegetable dish, I was informed that you hadn’t communicated my dietary needs. I was even told that if I wasn’t happy, I could move to another hotel. As a result, I went without proper nutrition during our stay, which is unacceptable for a holiday. My friend and I booked a full package massage on our last day at the resort, and it turned out to be a huge disappointment. I was completely baffled by what the older lady was doing—she was rubbing my body so quickly, it felt like she was in a rush. At one point, she even laid her body on mine while aggressively rubbing me. It didn’t feel like a massage; it felt more like torture. It was such a waste of money and a really upsetting experience.

Bad experience from day 1 Spent an aweful lot of money. PAID FOR 4 Star got 2 Star facilities, food and location / accommodation. DIRTY AND POOR maintained resort, including entertainment area, games rooms. Little or no hot water to shower. Hated the place. Overrated and Overpriced. Had to pay extra than quoted for levy also. BAD.. BAD .. BAD DONT GO THERE!

Staff were very friendly, welcoming and attentive. Especially Baraka, Hawa and Awhadi. Rooms were great with a nice comfy king size bed and the view of the reef, water and boma was awesome. Had a great time. Although the food was lovely and delicious I would suggest maybe adding a bit more variety to the menu offering on maybe alternating days.