MELIÁ Zanzibar

A superb stay. Book now you will not regret it. This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever.

Asian Night Indian Buffet was very delicious and presentation was next level . We enjoyed a lot and Thanks to chef Alan for the great food and service they provided. The staff was very friendly.we loved the place and Ambience . Chef team was so good.

We stayed at Melia Zanzibar and ate at The Level restaurant one evening. We had the restaurant to ourselves which was fantastic. The food was absolutely superb, especially the steak. I have to say a big thank you to the chefs Hamissi and Emanuel.

This Adults only part of Melia Zanzibar was amazing. Fahad at the pool was the most friendly attentive host! We really enjoyed our days at the pool with him! The rooms were incredible and the slippers so comfy! Only one bad experience at the bar and the Jetty restaurant … we were charged an exorbitant amount for a cocktail and an entre ( we had an all inclusive package, but they were not upfront about the up sale) we did bring it up to management Ashwala and she said she would look into it and correct it, but that never happened… so that did leave some disappointed to an otherwise great end to our African trip.

So! Better late than never. This is a resort I would highly recommend!!! From the booking process which I was assisted by Hillary Minja to the waitress who took very good care of us at The Level, Lilian was her name, throughout our stay. Hillary who sits in a sister resort in Arusha made sure our booking was seamless. He was so efficient and kind. He even made me feel like traveling to Arusha just to experience more of Meliá. Once we got there, there was a lady at the reception who welcomed us so well!! We immediately went to the bar to wait for them to settle us in our room since we were early. We were staying in the Grand Suite. It was exceptional!!! The bathroom area was phenomenal! And the balcony views!! Whew! At the bar btw we met Lilian who took very good care of us for the week we were there. Anytime we went and missed her, we'd be so excited to see her later for her shift! You guys should promote her! The Beach restaurant is nice but you need more food variety for sure. The pools both at The Level and the other side were so good! So warm!!! Enjoyed every part! Even the spa pool! Jetty Restaurant is really good. Feels like a movie set. However, it is crazy that's it's not in the premium package. Everyone pays. You guys should look into that. Jetty should be accessible to The Level clients. We were literally the only black people which was weird but being Kenyan, it was pretty easy for us to communicate with the staff plus they were so warm! The GM was also pretty kind to us. The other thing I feel you should improve on is the other side. For us we really enjoyed The Level since it was adult only and everything was premium and the menu and service didn't disappoint (Though you need to add drinks for the price paid for premium) We couldn't drink basic drinks we drink in Kenya as part of our package! That's crazy. Anyway, my partner and I decided to try out the other side and it was a disappointment. The food is so limited and not as good and the service is horrible for the most part. Plus drinks are also limited so much. Felt sorry for those people. We went back to The Level side after our breakfast experience. Never went to that side again apart from the pool. Your staff should try and learn more English so it can be easier to communicate. It can get frustrating for both parties. I feel like people who don't pay for The Level, really get short changed here. So if you want to have a grand time, pay premium. Honestly, it was worth it! Didn't even leave the resort because of how much of a good time we were having. My partner and I said we will add Meliá to our annual trip. It will always feel like home! ❤️

Arrived at the hotel and was upgraded to the Level which we did not expect. The hotel was quiet as it was their out of season. The staff and the overall experience was out of this world. The hotel advised us there was a water leak in our room, which we had not noticed, the manager was straight on to it and telephone us to advise us that we needed to move rooms. The room that they moved us to was a villa with its own pool and the use of the concierge service. The overall experience was luxury something that we were not expecting. The whole team at Mela made our trip special one that I will never forget. I would highly recommend this hotel to couples wanting a relaxing, enjoyable holiday.