Essque Zalu Zanzibar arvostelua

Majoituspaikan vastaus: Dear Jonas, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the villa, pool area, and our BBQ buffet. It’s great to know the entertainment team added to your experience as well. We hope to welcome you back again soon for another fantastic stay!

Majoituspaikan vastaus: Dear Per,Thank you for sharing your detailed feedback about your recent stay at our resort . We appreciate your compliments regarding the stunning ocean-view villa and its spacious layout. It's wonderful to hear that you found the rooms and floors beautiful with no issues to note.However, we are genuinely sorry to learn that other aspects of your experience did not meet your expectations. Your comments about the resort's overall condition and the need for renovations are duly noted. Please rest assured that we take your feedback seriously and will review our maintenance and modernization plans accordingly.We apologize for the disappointment with the dining experience, including the breakfast quality, varied dinner standards, and the noise level during meal times. Your concerns about the service and the atmosphere in both indoor and outdoor dining areas are well taken, and we will address these issues with our team to ensure improvements moving forward.Regarding your experience at our fine dining venue on the pier, we regret that it did not meet the standards we aim to uphold. Your feedback about the food, beverages, and service will be shared with our culinary and service teams for immediate review and improvement.Thank you again for taking the time to provide us with your valuable feedback. We apologize for falling short of your expectations and hope that we have the opportunity to welcome you back in the future to showcase the improvements we are committed to making.

Majoituspaikan vastaus: Dear Jeong,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the accommodation and had a relaxing stay. We understand that the surrounding area may not have provided as much to explore, but we're happy that you were able to enjoy the dolphin tour and make the most of your time at the property.We also appreciate your honest comment about the food. We're always striving to improve, and your input helps us identify areas for enhancement.We hope to welcome you back in the future,

Majoituspaikan vastaus: Dear Melanie, Thank you for your kind words! We’re thrilled you had a wonderful stay and look forward to welcoming you back soon!Warm regards,Guest relations

Majoituspaikan vastaus: Dear Sultan,Thank you for sharing your feedback with us. We're thrilled to hear that you had an exceptional stay overall.We sincerely apologize for any confusion regarding the half-board package. While meals are included, drinks such as water and soft beverages are not part of the plan, and we appreciate your understanding in this matter.We always aim to ensure our guests have a comfortable and memorable experience, and your comments will certainly help us improve communication around our meal offerings. We hope to welcome you back again soon!