Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

Food, resort and room and swimming pools re really perfect.

Nous y sommes allés pour notre lune de miel. L’hôtel est top et le personnel super sympa! Nous avons très bien mangé. Cependant grosse déception le dernier jour on apprend que le all inclusif s’arrête à 12h et nous partons à 16h30. Nous avons demandé s’il était au moins possible de manger le midi on nous l’a refusé. Sauf si nous payons 35$ par personne. C’est assez honteux sachant que nous avons des amis qui on été dans la même situation et qui a pu bénéficier du all insclusif toute la journée. Nous avons jouer le jeux dans l’hôtel, donner beaucoup de pourboire, avons réservé la table en bord de plage qui coûte 175$ en plus. Donc en fait avec la chaleur qu’il fait nous n’avons même pas droit à un verre d’eau. On fini sur une touche décevante sachant le standing que l’hôtel souhaite proposer.

I’m mixed about this hotel … room wasn’t ready when we arrived in time for breakfast (get that, but majority of guests check out early morning). No problem - had planned for that so all had swimming stuff etc and got sunbeds near the beach. Had people swarming all over us. Hubby made the mistake of going to the beach immediately and the ‘Masai’ took him out then demanded money. Not the horror stories we were told after that but still not great. We all went out a day or so later with one of the beach guys in blue tops … that was amazing. Had fab service from MC throughout our stay and couldn’t do enough for us. Made an effort to learn our names on the first day and was genuinely just amazing, friendly, not overbearing or intruding. Loved the room but we had a fair few bloody huge cockroaches., including inside the nets 😭 woke up to our son saying ‘oh wow’ 🤣 Cleaner gave us extra spray so after day 4 all was good. None of us enjoyed the food I hate to say except for the Indian (ate there twice). Booked safari when we were there with TUI … I had done a tonne of research before we went and was convinced we’d book through someone else when we got there, but the amount of people/staff/etc offering literally everything and getting your WhatsApp (hubbys) was next level, and something I’ve never experienced before, so ended up booking with Sam (TUI rep) and she was outstanding. So knowledgeable and helpful. Had the best time on safari (did the overnight) … lodge was absolutely bonkers and a holiday on its own, but we had a great time. Elephants on the complex, but think that’s possibly by chance instead of guaranteed. Can’t walk out of your room here after 8pm cos of wildlife so masi take you back, and loved that. Also did Stone town and prison island but didn’t enjoy … too busy and too much. Overall did we have a blast … yes, always. Would we go back? No. This holiday cost an absolute fortune, and I hate to say it, totally not worth it in my own personal opinion xx