Hotel Eden

スタッフの行き届いたサービスが素晴らしい。何かあれば部屋まですぐに来てくれる。部屋もとても清潔。朝食も豪華。

I recently stayed at Eden Hotel in Karwar and unfortunately had a negative experience. The parking situation was chaotic and poorly managed, making it difficult to find a spot. They will say parking is on availability basis and the guests that have checked in wont get parking if their parking is full from the guests at their restaurant. The key card will stop working multiple times in the day. The breakfast buffet is a scam. Most of the items are either overcooked or undercooked. What made matters worse was the behavior of some staff members. When I requested the return of a few unused items, I was met with hostility and even felt threatened when they implied they would hold my belongings. This kind of treatment is unacceptable in any hospitality setting. I would not recommend this hotel based on my experience. It’s essential for guests to feel respected and valued, and sadly, that was not the case here. The manager there Mr. Sunil is very rude and unprofessional. Watch out for this guy. Picture attached below. On a good part, the rooms are spacious, there is hot water available at all times, the room has a fridge and a mini bar. The location is within city and has all essential stores in close proximity. They offer welcome drinks at reception and its available there at all times. The beach is just few metres away.

Spacious & clean room with prompt room service.