Anna
15. syyskuuta 2024
We reserved this hotel through a third party site and that third party claimed this hotel was in the search area we were looking for. They never showed us the address of the hotel for us to look it until AFTER we’d booked the hotel. So after we booked and got the confirmation email the address ended up not being where the search said it was. So we tried to cancel via *******. They contacted the hotel and the hotel refused to cancel. Even though the reservation was only made less than 10 minutes prior and under false location!! So we attempted to dispute with the CC company too. This hotel is garbage for not canceling the reservation without charging. For something that was not our fault.
Käännä