Interhotel Central

Четырехзвездочный отель очень понравился: уютный, чистый, удобное близкое расположение к колоннаде, отличное питание, доброе отношение персонала, с ненавязчивым сервисом, особенно со стороны директора Иван Ивановича с персональным обращением к каждому клиенту, ресепшена Александра, врача на приеме, медсестер на процедурах. Рекомендуем отель другим желающим отдыхать и получить лечение в Карловых Варах. Данный отзыв наше личное мнение не связанное с каким-либо деловым отношением или просьбой отеля. Мы из Алматы (Казахстан) Раиса, Бауржан.

I've travelled to over 60 countries in the world and I've never been treated as poorly as I was when I walked into this hotel. There's no way Interhotel Central is a four-star hotel because the front desk receptionist, Aleksandr, is so rude that he should never work in tourism. I was looking to switch from another hotel and I wanted to check out Hotel Central. I walked in and I asked Aleksander in Russian if he knew of any cosmetics salons that were open on Saturday. He could have said “No, sorry, I don’t have that information” and ended the interaction there and that would have been a normal answer. But he preferred to say: "No. You're asking the wrong question. Why should I know this kind of information? It's not like we have deals with all the stores and salons in town. You could look this up on the internet." How can a four-star hotel train its staff to be so incredibly rude to a potential customer? I have gone into hotels, hostels, other tourist businesses and asked similar questions and people answered me politely because they knew their job was to orient and serve people who were not locals. I told him that it's a typical question for tourists to ask which businesses are open on a weekend. Not all of these small cosmetic salons even have websites or have all of their information on the net. He said that I was asking an impossible question and that it was not his job to know this information. He was mean and angry. If the Interhotel Central wants to maintain its reputation as a four-star hotel, it needs to make sure it doesn't hire vicious people who are evil to tourists. People come to Karlovy Vary to escape from the evils of the world and to heal themselves, not to have a hotel worker spew anger at them.

Very nice hotel, especially I admired super helpful staff, room cleanliness, comfortable spa and tasty food. Very convenient location as it is in the city center. Highly recommend for weekends or longer stays.

Zentral aber ruhig. Einkaufsmöglichkeiten, Cafés, Restaurants, Kasino - alles zu Fuß zu erreichen. Zimmer sauber, gut eingerichtet, schalldicht, Nachtruhe wurde nicht gestört. Schönes Restaurant. Leckeres Frühstück mit großer Auswahl an Gerichten, ständiges Nachschub, uns hat es an nichts gefehlt. Freundliches und hilfsbereites Personal. Gemütlich und schick eingerichtete Lobby- Raum mit die Möglichkeit einen Kaffee o.a. Getränke zu bestellen .

Stylish, great location and pool area is nice in the summertime. We were happy about our reserved parking space outside the hotel. Had to pay for this though ;) all in all - highly recommended. BTW had a great view over the city from our rooms on the front side.

Cousy old style hotel with wonderfull view to the river and shoping street. Exellent service and breakfast.Here is a swiming pool. Really spacy rooms. Family friendly. Sauna, massage and parking place is like an extra service.We enjoyed beeing in this hotel!