Abi P
21. heinäkuuta 2024
Absolutely disgusting hotel, where do i start? No drinking water available after 11 anywhere on site, when we asked we were told kitchen is closed even though the water dispenser was in plain sight. No wifi in the rooms, you had to sit downstairs ,air con in only one of the two room family rooms. Ants and worms in the bedrooms. TV was broken . Food was awful, same bland food every day. Pool area was absolutely filthy , 6 of us got severe ear infections from the manky water and had to go to hospital . The reception staff are very nice, they do their best having to deal with the floods of complaints every day. After we complained about the pool we caught a member of staff sneaking under the water slide and pouring in chlorine while kids swam in it. Kids club awful , tried to charge us, bar manager stood there counting down minutes until 11 pm then wouldn’t serve anyone else in the Q, then turned off the lights while we all sat having drinks. DO NOT take a chance on this hotel , you will regret it.
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