Jl. Griya Permata Alam, Perun Gpa, Ngijo, Kec. Karang Ploso, Ngijo, Karang Ploso, Malang Regency, East Java, 65152, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.5/5
Mahtava
78 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.4
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(78)
Positiiviset arviot(119)
Arvostelut valokuvien/videon kera(35)
Mahtava yöpyminen!(14)
Ystävällinen henkilökunta(6)
Kielteisiä arvosteluja(3)
Anonyymi käyttäjä
Ranggawuni 2 Bed
Majoittunut 1. 2025
Pariskunnat
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 19.2.2025
The hotel offers a nice view and plenty of activities to do, but it falls short in several areas. Shampoo and shower gel are 2 in 1, which compromises quality. There’s no side table for convenience, and the food is bland. I was assured a free late checkout before my stay, but during checkout, I was charged 20% of the room price. Additionally, the shuttle service was delayed. Overall, the experience was okay but could have been better.
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs Anonymous User,Thank you for choosing to stay at Shanaya Resort Malang and for taking the time to write to us regarding your experience at the resort.We we're deeply concerned to learn of the disappointment you experienced in various areas. We sincerely apologize for our shortcomings and assure you this does not reflect the usual high service standards Shanaya Resort Malang is known for. We appreciate you bringing your concerns to our attention as it is constructive feedback such as yours enabling us to fine tune our service standards most effectively. Rest assured, We will share your comments with the respective departments and management of the resort and take corrective action for further improvement. We thank you for your support of the Shanaya Resort Malang and we hope that you will give us the opportunity to welcome you back in the very near future.Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Rendy Chandrayana
Ranggawuni 2 Bed
Majoittunut 1. 2025
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.2.2025
Resort bersih dan nyaman
Käännä
Majoituspaikan vastaus: Dear Rendy Chandrayana, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan positif selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang
armiya
Ranggawuni 2 Bed
Majoittunut 10. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 7.2.2025
Inep di tipe glamping enak banget situasi dan kenyamanan nya.. namun agak jauh ke dalam
Käännä
Majoituspaikan vastaus: Dear Armiya, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan positif selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang
Vieraskäyttäjä
Ranggawuni 2 Bed
Majoittunut 1. 2025
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.2.2025
really nice place
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs Guest User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Vieraskäyttäjä
Ranggawuni 4 vuodetta
Majoittunut 12. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.1.2025
Dari semua nya OK bangettt, tempat bagus, pemandangan bangus buat fto2
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs Guest User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Mimi
Ranggawuni 3 vuode
Majoittunut 11. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.1.2025
My stay at Shanaya Resort was truly unforgettable. The resort offered a perfect blend of serenity and luxury, surrounded by breathtaking natural beauty. Every detail was thoughtfully designed to provide comfort and relaxation, from the tranquil ambiance to the impeccable service. It was an amazing escape that rejuvenated my mind and soul, leaving me with cherished memories of peace and serenity.
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs Mimi, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Riana Luck
Ranggawuni 4 vuodetta
Majoittunut 12. 2024
Perhe
6 arvostelu
4.7/5
Mahtava
Lähetetty 18.1.2025
The receptionist was very warm, also the staff mas kit are very friendly to all of my kids, I love the green spot in front of the restaurant✨
My daughter have good time seat with the rabbit, and my son so happy to be able to ride bicycle together, play table tennis 🏓 also chess ♟️ everything so peaceful.
- towels is to thin maybe can improve for the quality,
- we stay in ranggawuni 401 the floor is too squeaky.
-the tv turn on by it self when I turn it off so I have to unplug the cable.
Overall I would like to come back.
Käännä
6/7
Majoituspaikan vastaus: Dear Mr/Mrs Riana, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Fambo11
Ranggawuni 2 Bed
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.1.2025
Awesome resort ! Highly recommended. Will visit again on our next staycation
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs Fambo11, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Vieraskäyttäjä
Ranggawuni 2 Bed
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 13.1.2025
Banyak lalat hijaunya saat breakfast di resto balik lobi..bikin malesss..lalat hijau
Käännä
Majoituspaikan vastaus: Dear Guest User,Salam hangat dari Shanaya Resort Malang!Terima kasih telah menyelesaikan survei mengenai kunjungan Anda baru-baru ini di properti kami.Atas nama seluruh tim kami, saya ingin meminta maaf karena tidak melebihi harapan Anda. Kepuasan Anda penting bagi kami dan kami akan menggunakan umpan balik yang Anda berikan kepada kami untuk menerapkan perbaikan guna memastikan kami menawarkan pengalaman yang lebih baik bagi para tamu di masa depan.Saya harap Anda mempertimbangkan untuk tinggal bersama kami lagi sehingga kami dapat memiliki kesempatan lain untuk memberikan Anda pengalaman yang lebih baik.Salam hormat,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Vieraskäyttäjä
Majoittunut 11. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.12.2024
Hotel yang recomended buat liburan bersama keluarga. View resort yang sangat indah, staff hotel ramah.dan responsif
Käännä
Majoituspaikan vastaus: Dear Guest User, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan positif selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang
Vieraskäyttäjä
Ranggawuni 2 Bed
Majoittunut 9. 2024
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.12.2024
tempat bagus bgt sejuk indah ada taman teletubbies cocok untuk gathering kantor
Käännä
Majoituspaikan vastaus: Dear Guest User, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan positif selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang
Majoituspaikan vastaus: Dear Mr/Mrs JW, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Anonyymi käyttäjä
Ranggawuni 2 Bed
Majoittunut 7. 2024
Perhe
12 arvostelu
3.7/5
Lähetetty 11.8.2024
Sorry... Below average for breakfast, but thanks for keroncong live music band in the morning, love it, so can still enjoy breakfast..
Käännä
Majoituspaikan vastaus: Dear Anonymous User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Majoituspaikan vastaus: Dear Guest User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Anonyymi käyttäjä
Ranggawuni 2 Bed
Majoittunut 5. 2024
Perhe
15 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 17.6.2024
Bagus secara keseluruhan
Käännä
Majoituspaikan vastaus: Dear Anonymous User, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan positif selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang