Residence Inn Oahu Kapolei

트립닷컴에는 주차무료인데 40불 지불요청받아 지불햇습니다. 정확한 정보를 올려주시기 바랍니다. 작은돈이 아니지요

Great hotel. Clean in and out. Impressive variety of food for the breakfast

房間 有微波爐，除了牙刷，洗護用品齊全 設施：陳舊了些，但挺乾淨的 服務：服務熱情，周邊性價比超高。走幾步可到海邊，如果對位置沒有需求的話推薦這裏。 隔壁有韓國料理。到處都有ABC store 買東西也很方便

Take it or leave it, no Aloha Our stay was terrible, no hospitality. The staff were rude and inhospitable. The furniture was broken and they refused to replace it or compensate us. They were not willing to compensate us and only offered things that would be inconvenient and make our stay even worse. They were not even going to replace the broken piece of furniture after we checked out. Hoping the next occupants would not notice it broken.

Do not be fooled by the pictures Recently had my family stay for 5 nights at the Residence Inn Kapolei. We were excited to have a more tranquil experience vs the beaches of Waikiki and were enticed by the photos of the pool area with many deck chairs in a more secluded area of Oahu. Unfortunately, the photos and experience are way off. Our initial greeting from the front desk was abrupt, rude, and unwelcoming – minimal acknowledgement of Marriott Bonvoy membership, our first trip to Oahu, etc. There are only 5 functioning lounge chairs at the pool, the 3 round lounges have faded and ripped cushions and the pool needs to be cleaned more often. In addition, there is music coming from the food trucks & food truck employees singing (parked from 4-7pm nightly) within 10 feet of the pool. Pool access was given to locals and staff to use the pool even when not paying guests – included unsupervised nephew of the bartender. Also not mentioned on their website – the nightly activities – mostly focused on the locals – which included trivia, karaoke night, and a huge party that completely shut down the only areas to sit at tables with your family and eat, play cards, etc – AND took over the entire 1st floor – where our room happened to be. The party attendees took over all the parking spots – which are reserved “at $40 a night” for guests. We had to park in a neighboring lot, while still paying. Top this off with non-existent housekeeping – we were told we’d have frequent “refreshes” and 1 sheet change – the refreshes never happened and had to ask daily (multiple times) for towels, get garbage bags, etc. The only highlight is the daily breakfast – that staff was excellent, friendly and food quality was good. I would not recommend this hotel and was reminded why Hilton properties are a better choice.

Very beautiful property with great breakfast. Although parking was extremely expensive. Too expensive in my opinion.