Hotel Ocean Heritage

Very co-operative staff. The hotel is very close to temple and bit busy. No parking in front; but they have ample parking backside. Overall good experience

I had the misfortune of booking a stay at what I can only describe as the worst hotel I have ever encountered. From the moment I entered, it was clear that cleanliness was not a priority. Torn bedsheets greeted me, alongside pillowcases and duvets that looked like they hadn’t seen a washing machine in months. If that wasn’t enough, the view from my window was of a depressing bare wall—hardly the idyllic escape I was hoping for. The pervasive stink of drainage throughout the premises was enough to turn anyone’s stomach. But the real kicker was the staff demanding an extra 500 rupees just to turn on the air conditioning. It seemed like everything came with a hidden charge, including repairs for things that were already broken when I arrived. The staff’s attitude was equally appalling—rude, greedy, and utterly unhelpful. They seemed more interested in squeezing every last rupee from guests than in providing any semblance of customer service. I even suspect some light-fingered activities, as some personal items went missing during my stay. Hoping for at least some consolation in the form of a decent meal, I was again disappointed. The food was abysmal, and even the basic expectation of hygiene in the toilet and washrooms was unmet—filthy doesn’t begin to cover it. Adding injury to insult, they advertise a “breathtaking sunrise view” from the terrace. In reality, the terrace reeked of an indescribable stench, completely ruining any chance of enjoying the morning view. In summary, this hotel’s misleading advertisements and abject neglect make it a place to avoid at all costs. If you value your peace, health, and budget, steer clear. Trust me on this one—spend your money elsewhere.

Disappointed Hotel does not have a fridge or basic toiletries in some rooms,as we traveled in a group Restaurants was closed when we tried twice during our stay, Location was good, near the rock and shops

Not worth for money. Cost is very high when compare with the given facilities. Lot of cockroaches found in room

Room was clean and neat, staffs were polite. Location is nearby to the vivekananda rock memorial. Good experiance

Nice stay. The staff were friendly and well behaved. Rooms were clean and well maintained.