Hotel Suisse

Hotel Suisse carries a colonial charm that takes you back in time. The food is good, offering a fair range of choices. However, the dining experience was slightly marred by some worn napkins. The air conditioning in our room was a bit loud, but it didn't keep us from having a comfortable stay. I might look into other hotels in the area next time to experience something different.

房間很大，設施舊一點，但是很寬綽，電梯估計酒店自己按的，看不出品牌，佛牙寺在kandy湖對面，步行15-20分鐘可到，攜程評分3.5有點低，大體還是不錯的，歐洲人多，餐飲歐系/印度咖喱系

This was the fourth time I stayed at Hotel Suisse. Great place. Good hospitality. It was a pleasant stay. The two you receptionist need to get more experience. They did not find any records of my trip.com booking. I had to find my records and provide those to them.

Once the water problem in bathroom was fixed we had an enjoyable stay! Breakfast had a variety of choices view was nice over the lake, staff helpful, gardens lovely! Building was a lovely English one from that era!

My husband,son and myself were booked into the queens hotel but we received a message to say because of the fuel shortage they would be upgrading us to the Suisse hotel. Well if this was an upgrade I dread to think what the queens was like, It was so disappointing to be put into a room which had obviously been barely cleaned. The sheets on the bed were stained, my sons pillow was dirty and the bathroom mats were awful! None of the bed linen had been ironed! The bathroom needs updating . So then we decided to have a meal in the restaurant which was a buffet. Once again the napkins on the table were so grey in colour and all screwed up! The food was much to be desired, the vegetables on offer were so hard none of us could eat them. The mashed potatoes were really lumpy , the pork chops being cooked on the bbq were the best part , the desserts were very basic. Breakfast was much the same but eggs being cooked by the chef were the best part. Some of the glasses and plates were also dirty! It is such a shame that this lovely old building hasn’t been maintained. On the positive side the lady manager was very nice and so were the staff. There had been a wedding in the afternoon so I’m hoping that this was the reason , but reading some of the other comments I doubt it . We have been on a tour of Sri Lanka and this was the only hotel that we’ve stayed in that hasn’t been up to standard.

The location is great, right on Kandy Lake and near the train station and several of the tourist sights in Kandy. The building was gorgeous, feeling luxurious while keeping true to the historical feeling of the building. We were on a tour, and our driver told the staff we were on our honeymoon and they decorated the room beautifully, and set up a gorgeous private dining experience for us on our first night. The staff were really attentive. There was some maintenance work going on but you could tell they were very mindful of it - eg not working near the restaurant at meal times etc. And the pool area was beautiful, a great spot to relax after a warm day sightseeing.