Oak Ray Heritage Hotel

We really enjoyed our stay at the hotel. It is located near the center of the town within walking distance of the mall. The staff were very nice and the breakfast was good.

Sorry to say that this was our least favourite hotel on a 12 night trip. One side of the hotel has rooms with great views overlooking the lake. Our first night was in room 206, on the first floor immediately above reception. Avoid it like the plague. It overlooked the road, the noise from which went on all night. Add to that the very loud piped music from reception which was on a loop from early morning until gone 10pm at night. No bedside lamps, no hand towels, no ceiling fan, light above mirror in bathroom not working, tv not working. After a sleepless night, we complained and were moved to the third floor for our second night. The second room, 401, was a vast improvement, had all of the items mentioned above, plus views over the lake , and was mercifully far away enough from reception that the piped music could not be heard in the room. Although there is a pool, there are no pool towels. You are expected to use your shower towels. Beer was the only alcohol offered on our first night. No chance of a gin and tonic, turned out that they do not have a licence to sell spirits. We would not return.

Not the service and restaurant, that could be om expected - but nice view. Slmost nobody in the hotel were able to speak and under stand english, perhaps that was the reason why we didn’t get the service, we asked for and expected. The food was rubbish and boring - no flavour and we tried All from bread til chicken, that we cloudn’t eat or chew. So don’t go to restaurant and if you do, the don’t try the buffet. The view from the hotel is exellent.

Die Aussicht aus dem Zimmer und dem Frühstücksbereich gab einen schönen Blick über Kandy. Womit auch das einzig Positive an unserem Aufenthalt genannt werden kann. Die Balkontür war so schlecht isoliert, dass unser Zimmer die ganze Nacht nach Zigaretten gestunken hat. Von dem Betreten des Balkons wurde einem ebenfalls abgeraten, wegen den Affen. Die Sauberkeit des Zimmers lies ebenfalls zu wünschen übrig. Das Frühstück war qualitativ eher mäßig und wer nicht schon von selbst morgens um 7 Uhr wach war, wurde spätestens dann von der probenden Schulband der Mädchenschule direkt neben dem Hotel geweckt. Den Cappuccino, den wir zum Frühstück bestellt hatten, wurde uns ohne Information, dass dieser 1.000 LKR kostet, am Ende des Frühstücks berechnet. Auf diesen hätten wir ebenfalls verzichten können, da dieser leider nichtmal ansatzweise etwas mit einem Cappuccino zu tun hatte!

It is a lovely hotel and the room is exceptional! It’s a 10 15 mins walk to the Kandy lane, temple, market. The staff is very helpful. The only issue we faced is with the blankets cause they were pretty thin. But it they give you extra blankets upon request. But all in all A GREAT STAY!!!!

Rooms were amazing with breathtaking views of the Kandy lake , Food was good too , the stuff was very friendly , It was one of the best stays I had in Kandy , would recommend the place to anyone who wants to relax … Definitely a place to chill with a good vibe